Job Description

Are you a proactive and solutions-focused IT professional with strong technical expertise in systems
administration, maintenance, and stakeholder support? We are seeking an ICT Systems Administrator to join our team at the Australian Medical Council and play a key role in ensuring the smooth and secure operation of our ICT systems.

About us

The Australian Medical Council's (AMC’s) purpose is to ensure that the standards of education, training and assessment of the medical profession promote and protect the health of the Australian community.

Our commitment to diversity and inclusion in the workplace

The AMC aims for a diverse workforce, so that we reflect the Australian community we serve. We believe that diversity improves ideas and results in better outcomes. Our employment policies reflect our commitment to diversity and inclusion. The AMC works closely with Aboriginal and/or Torres Strait Islander and Māori stakeholders and is committed to ensuring a working environment that is inclusive and culturally safe at all times. All staff are required to participate in ongoing cultural
safety training.

About the Role

As a Systems Administrator, you will:

• Implement, maintain, and provide technical support for desktop, portable devices, servers, network hardware/software and peripheral equipment.
• Manage organisational systems administration, ensuring solutions are documented and kept up to date.
• Undertake system maintenance, troubleshooting, backup activities, and track/renew software licenses.
• Support end-users through training, technical assistance, and user documentation.
• Work collaboratively within the Systems.
• Administration team to deliver high-quality communications and outcomes.
• Demonstrate leadership, accountability, and professionalism while fostering continuous improvement and innovation.'
• Actively build your technical expertise and stay responsive to emerging technologies and organisational needs.

Key Selection Criteria

• The ideal candidate will bring:

• Strong experience in installing, testing, troubleshooting, administering, and maintaining PCs, printers, servers, networking equipment, telephony, storage infrastructure, and related
  software.
• Sound knowledge of network configuration, PC/server operating systems, ICT security best practices, and backup solutions.
• In-depth experience with Microsoft products:
• Windows Server (2012/2016/2019), Exchange 2016, Microsoft 365, Active Directory, DNS/DHCP, Terminal Services/Remote Desktop, and Certificate Services.
• Solid understanding of virtualisation technologies (ESX/VSphere) and backup systems (VEEAM)
• Familiarity with cloud platforms, preferably AWS.
• Working knowledge of Linux operating systems, Dell networking technologies, next-generation firewalls, and VPN solutions (e.g., Palo Alto PANOS/GlobalProtect).

Qualifications & Requirements

• Tertiary qualification in IT (e.g., Computer Science, Computer Engineering) or equivalent certification in systems administration/support.
• Demonstrated history of continuous professional development.
• Availability to work primarily from our Canberra office.
• Availability to participate in on-call after-hours support on a rotating basis.

What’s in it for you?

• Contribute to the quality of medical education and healthcare in Australia.
• Work in a dynamic environment with high-performing teams.
• Base salary starting from $96,598.92 + 12%superannuation.
• Spacious, modern workplace in Canberra City with free, secure, underground parking.
• Generous leave policies that recognise our staff diversity (includes AMC Wellbeing Day per year, so you can focus on your mental, physical, emotional, and/or social health).
• Access to training and professional development opportunities (including LinkedIn Learning)
• Flexitime, annual salary reviews, WPI increases, 17.5%
  leave loading, and salary sacrificing options.