Abco | Commercial Cleaning Products, Equipment & Solutions

ICT Officer - Remote

Abco | Commercial Cleaning Products, Equipment & Solutions  •  Manila, PH (Remote)  •  1 month ago
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Job Description

Do you thrive in a technically varied environment where no two days look the same? Abco Products is looking for a hands-on ICT Officer to own the technology experience across our organisation — fully remote, working with a close-knit team that values depth, ownership, and getting things done right.

WHAT YOU"LL BE DOING

Support & operations

  • Level 1 & 2 helpdesk across all sites
  • Diagnose hardware, software & network issues
  • Endpoint health monitoring via RMM tooling
  • Start time: 6:00 am AEST (4:00 am Philippine Time·UTC+10)

Systems & infrastructure

  • Microsoft 365, Exchange, Teams & SharePoint
  • Azure AD, user accounts & access controls
  • FortiGate firewalls, UniFi & Azure cloud

Projects & improvement

  • Lead system upgrades, rollouts & migrations
  • Patch management & vulnerability remediation
  • Produce accurate, clear documentation

Security posture

  • Proactively identify infrastructure inefficiencies
  • Maintain compliance across managed endpoints
  • Cost-aware Azure infrastructure management

ESSENTIAL SKILLS & EXPERIENCE

  • 3+ years IT support / sysadmin
  • Microsoft 365
  • Entra ID Active Directory
  • Windows endpoint management
  • TCP/IP, DNS, DHCP, VLANs

Excellent spoken and written English is essential. You'll be communicating daily with Australian stakeholders across all levels of the business — from end users to senior leadership. We're looking for someone who can express technical concepts clearly, confidently, and professionally in every interaction.

DESIRABLE SKILLS & EXPERIENCE

  • FortiGate firewalls
  • UniFi networking
  • Pulseway / ConnectWise RMM
  • NetSuite ERP

WHAT WE'RE LOOKING FOR IN YOU

  • Takes ownership without being directed
  • Manages competing priorities under pressure
  • High standard for accuracy & quality
  • Articulate and confident communicator

Applications are reviewed on a rolling basis. We'd love to hear from experienced IT professionals who are ready to take real ownership of their work

Abco | Commercial Cleaning Products, Equipment & Solutions

About Abco | Commercial Cleaning Products, Equipment & Solutions

Abco is Australian-owned and operated, with over 25+ years of experience as a trusted supplier for national BSCs (Business Service Contractors), Facility Management Service companies, and a range of other industries across the country.

Abco provides innovative cleaning products, equipment and technology all supported by their distribution and innovation centres in Adelaide, Brisbane, Melbourne, Perth, and Sydney – with a 98.5% fill rate and 24-hour despatch on core stocked lines.

Abco also has a network of company-employed metro delivery drivers and service technicians to ensure our customers receive their products when they need them with live POD and delivery tracking, as well as minimising downtime on their machinery and equipment.

At Abco, our ESG Policy reinforces our core values of honesty, transparency, and accountability and is committed to acting ethically and responsibly in all areas of operations; ESG informs our decisions and actions. Abco was awarded an EcoVadis Bronze Medal in March 2024, rated in the top 26% of 130K+ businesses (at the time of publication) based on four key pillars, including environment, labour & human rights, ethics and sustainable procurement. We also launched our first annual ESG Report, highlighting our commitment and efforts in ESG sustainability as a business, including our future ambitions and targets. Learn more at https://abcopro.com.au/about-us/esg-and-sustainability

Industry
Retail & Ecommerce
Company Size
51-200 employees
Headquarters
Bentley, AU
Year Founded
1998
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