Job Description

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

WORLD VISION MAURITANIA

RECRUTE POUR SON BUREAU DE KIFFA

Vision Mondiale est un organisme d’aide à l’étranger des enfants ciblés pour leurs bien être.

POSITION : IT OFFICER

GRADE: 13

LOCALISATION: KIFFA

DUREE: 1 ANS RENOUVELABLE

But du Poste To Support and maintain the day-to-day operations of hardware and business applications in use by World Vision – Mauritania through the provision of a client-oriented service

Responsibilites Majeur:

1-Plan and maintain a call tracking system and to evaluate hardware and business applications in the Base and ADPs to ensure that they are operating optimally.

2-Setup, install (software and security tools), troubleshoot and configure all end-user computers and related equipment in the Base and ADP Offices, to ensure proper services are delivered to end-users. .

3-Provide support to resolve all data and voice communication and related problems in the Base and ADP offices by working in collaboration with ADP point persons and vendors, to ensure proper service delivery.

4- Liaise with National Office ICT team to ensure optimum availability of Internet and WAN Links at the Base and ADP Offices, to ensure proper service delivery.

5-Maintain an up-to-date inventory of all IT and related hardware and software in the ADPs and the Base Office, to help management in decision making.

6-Generates monthly reports and Collaborates with ADP Managers to assess their support requirements at the beginning of each FY.

7- To do all others tasks requested by supervisor

Other Competencies/Attributes:

• A good understanding of remote connectivity via the Internet.
• A good understanding of hard and software troubleshooting techniques
• Good client liaison capabilities and ability to train end-users.
• Good temperament especially when dealing with challenges
• Good communications skills,
• Tact and diplomacy in dealing with staff-related to work environment needs,

Qualifications: Education/Knowledge/Technical Skills and Experience

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

• Educational level required: Certificate (Bac +2) in Computer Science, Telecom or Electric engineering.
• Technical Training qualifications required A+ certification, Network+
  • Experience 18 - 24 months working experience in a similar role
  • Good understanding of Network Administration, Windows 2000 - 2003 Server
  • Preferred Experience:

    in the utilization and running of Lotus Notes Main, Domino Server and LAN Network

    CISCO certification

Working Environment / Conditions:

• Work environment Office-based with frequent travel to the field
• Travel 25% Domestic travel is required.

Applicant Types Accepted:

Local Applicants Only