Job Description

Our workforce has grown to over 140 people, driven by a dedicated leadership team and strong community support. We are seeking to expand and develop a modern Information & Communications Technology (ICT) environment that protects the data of community members and enables EDAS to engage with external healthcare providers, State and Federal government entities and regulators. The growth of the EDAS workforce and the expansion of services provided necessitates a more structured approach for ICT decisions, presenting an exciting opportunity through the creation of this new ICT Manager position to establish in-house technology capability and augment our existing outsourced ICT arraignments

The ICT Manager will play a pivotal role in overseeing the information technology and communications strategies within our organisation. Based in Mardi, New South Wales, this permanent full-time position is essential for ensuring that our IT infrastructure aligns with business objectives, enhances operational efficiency, and supports our growth initiatives. The ideal candidate will possess a blend of technical expertise and managerial skills to lead a dynamic team in delivering innovative IT solutions.

Responsibilities:

• Develop and implement IT strategies that align with the organisation's goals.
• Manage the IT department, including staff recruitment, training, and performance evaluations.
• Oversee the maintenance and security of IT systems and infrastructure.
• Ensure compliance with relevant regulations and standards.
• Collaborate with other departments to identify and address IT needs.
• Monitor and report on IT project progress and performance metrics.
• Manage vendor relationships and negotiate contracts for IT services and products.
• Stay updated on emerging technologies and industry trends to drive innovation.

Qualifications:

• Tertiary qualifications in information technology, Computer Science, or a related field ( desirable)
• A minimum of 5 years of experience in IT management or a similar role.
• Proven experience in project management and team leadership.
• Strong understanding of IT infrastructure, security, and compliance.
• Excellent problem-solving and analytical skills.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced environment.

About You

EDAS is looking for a hands-on generalist ICT Manager with a technical background, displaying skillsets and experience or capability across a range of disciplines. You will be self-motivated, able to work independently and coordinate several external providers and be a trusted technology specialized able to inform and influence the strategic direction of the organisation.

Digital Strategy & Operational Oversight

• Developing and implementing an ICT strategy and roadmap aligned to business goals
• Vendor management and product evaluation,
• Developing business cases and solution options.

Business Analysis & Engagement

• Ability to explain technical concepts to non‑technical audiences, and translating business needs into technical solutions.
• Leading and documenting user requirements workshops and availing staff training,
• Development of the current Data Analytics capability
• Expectation management, stakeholder alignment and relationship building,

Project Management Experience

• End‑to‑end project delivery including scoping, planning, scheduling, implementation, and review
• Experience with project frameworks (Agile, Waterfall, or hybrid methodologies),
• Ability to define risk, issues, dependencies management, undertake change management & support user adoption.

Technology Acumen

• Experience in the W365 productivity suite, preferably in system administration aspects or tenancy management,
• An understanding of modern cloud computing environments and opportunities for migrating from on-premises infrastructure,

Ability to support user adoption and upskilling in Microsoft Teams, CoPilot, SharePoint with an understanding of information management or information architecture.

Benefits of Working With Us

You will be part of a welcoming and committed team directly impacting the lives of our local Aboriginal community. In this role you will have flexibility to work across several ICT disciplines and actively contribute to the skill development of our team. In addition to the social benefit of the organisation, we offer:

• Competitive salary packaging benefits available to employees of not-for-profit organisations, including up to $15,899 per annum.
• Flexible and family friendly working arrangements negotiable.
• Professional development and training opportunities.
• Access to bi-monthly cultural supervision.
• Free access to the onsite gym facilities.

How to Apply

Please submit your application with your CV and a cover letter responding to the selection criteria.

Enquires:

Recruitment@eleanorduncan.org.au

4351 1040