Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

We currently have a sales management opportunity for a Business Development Leader with responsibilities to grow Ductless revenue and share with International Comfort Products (ICP). This position is part of the Ductless and VRF business unit, under Carrier North America Residential and Light Commercial Systems (RLCS). This position will be responsible for the design and/or execution of marketing and sales strategies, policies, and programs to achieve Ductless sales goals.

This role may work remotely anywhere in the United States.

Key Responsibilities

• Manages the ICP Ductless sales team

• Accountable to achieve assigned annual sales revenue targets and share objectives for ICP Ductless

• Develops and manages joint growth strategies with Distribution and ICP RBMs to increase customer base; convert contractors and engineers

• Supports distribution and Reps to meet their sales targets

• Trains the sales channel on Ductless & VRF marketing programs

• Assists sales channel, service, and contractors to rapidly resolve issues to ensure satisfied customers

• Identifies product gaps, develop solutions to minimize the impact, and work with Product Management to prioritize and eliminate gaps

• Examines marketing and sales statistics plus field conditions to identify opportunities and devise strategies for maximum growth and increased share of segment

• Builds consultative relationships and trust with distribution Principals & Key Managers

• Assist the sales channel, service, and contractors to rapidly take advantage of regional opportunities with utilities to include the Inflation Reduction Act

• Work with ICP Marketing team to develop marketing materials to communicate Single Family, Multifamily, and Light Commercial messages to identify opportunities and devise strategies for maximum growth and increased share of segment

• Fully developed professional able to work without guidance or direction from others

• Accepts responsibility to participate in a collaborative and supportive relationship with fellow Ductless & VRF Business Development Leaders

• Develops sales team (direct reports) by instilling Carrier Way principles and following development standards outlined by the RLCS

• Encourages Ductless team to work collaboratively with VRF Regional Sales Managers

• Provides strategic direction to the RLCS on projects and programs

• Develops and implements short- and long-term sales strategies

• Accountable for budget, staffing, and business/operational results

• Accountable for managers and senior individual contributors directly reporting

• Contributes to the company and the industry by advancing the level of Ductless knowledge within the contracting community

• Ability to travel up to 60% of the time (North America/Canada)

Required Qualifications

• Bachelor’s degree and 8+ years of HVAC industry sales experience or High School Diploma and 10+ years of HVAC industry sales experience

• Valid Driver’s License

Preferred Qualifications

• Sales Leadership experience

• Proven history of rapid sales growth with satisfied customers

• Knowledgeable about Ductless products (operation, design guidelines, accessories)

• Thorough understanding of marketplace dynamics including industry trends, such as, electrification, decarbonization, and sustainability along with the ability to assess key competitive programs

• Strong analytical skills with demonstrated ability to pull data from assorted sources and synthesize in both graphic and verbal format, so that it is easily understood by the target audience

• Strong public speaking and verbal presentation skills

• Proven capacity to communicate professionally in written and verbal format across a wide audience

• Advanced level skills with Microsoft Office (Excel, Word, and PowerPoint)

• Highly organized with strong attention to detail, while also able to manage multiple priorities

• Superior follow-up and follow-through skills

• Able to work and communicate with multiple levels of positions within Distribution (Counter Sales Associates, Inside Sales Reps, Outside Sales TMs, Sales Managers and Owner/Principal)

• Team player with strong collaborative abilities across business units

• Collaborates with RLCS National & Strategic Accounts to identify and pursue growth opportunities

RSRCAR

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