Norwegian Refugee Council

ICLA Officer South Sudan Rubkona

Norwegian Refugee Council  •  Republic of the Sudan / South Sudan (Onsite)  •  2 hours ago
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Job Description

Grade:

5, Step 1

Date approved:

27/09/2026

Reports to:

ICLA Coordinator

Line management of:

ICLA Officer - Bentui

Technical line to:

ICLA Coordinator

Technical Supervision of:

ICLA Coordinator

Duty Station:

Bentui

Travel:

Project number:

SSFm2643

Contract type:

National Contract

Duration:

All NRC employees are expected to work in accordance with the organisation’s values. To be dedicated, innovative, inclusive and accountable are attitudes and beliefs that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing, and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance for inaction.

Background

The ICLA project Officer will be responsible for the implementation of ICLA activities across the field locations in the Rubkona (Bentiu), providing confidential counselling services to ICLA project beneficiaries. Conduct assessments and regular monitoring in IDP, refugees, returnees and host communities where disputes exist or may arise over access to land, water, and/or essential services, through key informant interviews and focus groups, ensuring that assessment and monitoring forms are accurately filled, and securely stored, paying attention to client confidentiality and do-no-harm principles, Involve and inform communities and community leaders about the activities. Prepare periodic progress reports and other documents as required

Roles and responsibilities

The Project Officer is responsible for the implementation and coordination of the Information, counselling and legal assistance (ICLA) activities in the counties where the project will be implemented in Unity State, Bentui

Generic Responsibilities

  1. Ensure adherence to NRC policies, tools, handbooks, guidelines, and donor requirements;
  2. Implement the ICLA activities according to strategy, proposals, budgets, and plans;
  3. Prepare periodic status reports and other documents as required by management;
  4. Ensure proper filing of documents;
  5. Break down the annual operational plans into weekly, monthly, and quarterly implementation plans;
  6. Coordinate with relevant partners;
  7. Ensure that procurement, development, and distribution of materials and equipment are timely and according to procedures.
  8. Train and develop team;
  9. Promote and share ideas for technical improvement in order to improve the quality of the activities.
  10. Ensure that projects target beneficiaries most in need, and explore and assess new and better ways to assist;

Specific responsibilities

  • . Provide information, counselling, and legal assistance to the NRC’s beneficiaries as per the sub-component in the project
  • Conduct assessments and regular monitoring in IDP, returnee, and host communities related to different aspects of ICLA programming;
  • Plan, implement, and evaluate community sensitization campaigns and information sessions, counselling sessions, and Legal Assistance on available services, increment of security of tenure, promotion of HLP rights, civil documentation, peaceful coexistence and human rights, and Collaborative Dispute Resolution (CDR) trainings and coaching;
  • Contribute to monitoring & evaluation of the ICLA project, and offer suggestions for improvement where warranted;
  • Upon technical direction from the ICLA Specialist, ICLA Project Coordinator or the Project team, represent NRC in a professional manner in meetings with government authorities, humanitarian partners, and beneficiary communities;
  • Perform other relevant tasks as assigned by the ICLA PC and Area management on project deliverables.

Any other task relevant to the position as requested by the Supervisor scope of the position

Financial responsibility:

Monitors expenditure against budgets and ensures an accurate spending plan.

Ensures compliance with donor regulations and NRC financial procedures

Resources responsibility:

None

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

Generic professional competencies

These are skills, knowledge, and experience that are important for effective performance.

Competencies are important for the employee and the organisation to deliver desired results.

  • Holder of a bachelor’s degree in LAW a recognized University;
  • Experience working on Legal Aid/Access to Justice in a humanitarian/recovery context;
  • Previous experience working in complex and volatile contexts;
  • Knowledge about own manager skills/profile;
  • Fluency in English, both written and verbal.

Context-related skills, knowledge and experience

  • Knowledge of the SS context;
  • Knowledge of Arabic and other local languages an advantage.
  • Good-level competency in computer skills (common Microsoft Windows and Office applications);
  • Proven skills and experience in report writing;

Behavioural competencies

These are personal qualities that influence how successful people are in their job. Of the 04 behavioral competencies, the following are essential for this position:

  • Managing resources and achieving results
  • Handling insecure environments
  • Working with people
  • Coping with change
Norwegian Refugee Council

About Norwegian Refugee Council

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We protect displaced people and support them as they build a new future. We started our relief efforts after World War Two. Today, we work in both new and protracted crises across 40 countries. We specialise in six areas: food security, education, shelter, legal assistance, protection from violence, and water, sanitation and hygiene.

We stand up for people forced to flee. NRC is a determined advocate for displaced people. We promote and defend displaced people's rights and dignity in local communities, with national governments and in the international arena. NRC’s Internal Displacement Monitoring Centre in Geneva is a global leader in monitoring, reporting on and advocating for people displaced within their own country.

We work with partners across the world through NORCAP, our global provider of humanitarian, development and peacebuilding expertise. NORCAP collaborates with local, national and international partners on finding sustainable solutions to meet the needs of people at risk.

Around 15,000 humanitarians work with the NRC. Most of us are hired locally to work in the field, and a small number are based at our head office in Oslo. Many of our colleagues were once themselves forced to flee their homes.

NRC assisted almost 9.1 million people worldwide in 2024, and with your support, we can help even more.

In order to meet the needs of more than 120 million displaced people worldwide, we need to unite forces across sectors and work together as one team. Through mutual partnerships we are dedicated to finding unique solutions for people who have been forced to flee, helping them build a sustainable future for themselves and their communities.

To find out how you can support our work, please visit nrc.no/corporate or send an e-mail to corporate@nrc.no.

Industry
Nonprofit & NGOs
Company Size
5,001-10,000 employees
Headquarters
Oslo, NO
Year Founded
1946
Website
nrc.no
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