Job Description

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

The Ice Creamologist is responsible for serving up exclusive ice cream creations and delicious shareables in an interactive parlor environment while creating a one-of-a-kind experience for every person who walks in the door.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential job functions):

• Prepare ice cream creations and other products following the ice cream parlor standards and procedures quickly and accurately*

• Stock and execute proper rotation of products and complete assigned prep work for stocking and set up of chill area

• Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the team and customers*

• Work within all Department of Agriculture guidelines to ensure proper food safety*

• Complete mandatory food safety and temperature control logs*

• Work as a team to assure constant and consistent quality, service, cleanliness, and value to each customer

• Maintain knowledge about all products/menus to talk about the ice cream parlor offerings

• Answer questions and educate the guests on the unique creations available

• Clean work area, organize, and stock needed items to proactively serve our guests

• Break down and clean the chill area thoroughly at the end of every day as assigned by a manager or shift leader

• Work in collaboration with other departments to maintain building standards and respect shared space

• Perform other duties as assigned

Qualifications:

• Must be 15 years of age or older on the date of applying

Knowledge, Skills, and Abilities:

• Must be able to successfully attend and complete all department training requirements

• Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts and Food & Beverage guidelines

• Must be able to work independently and be self-motivated to perform all aspects of the job at all times

• Must be friendly, upbeat, and work well with other employees and be able to interact with guests

• Must be comfortable working in an environment with multiple top 9 allergies - peanuts, tree nuts, etc.

Job Demands:

• Must be able to work flexible hours including evenings, weekends, and holidays, in accordance with Child Labor Laws

• Physical requirements include the ability to stand for up to eight hours at a time, walk, bend at the waist and knees and have repeated manual dexterity, and the ability to push, pull, and reach above shoulder level, and lift up to twenty (20) pounds without assistance

• Employees are subject to a variety of weather conditions, including but not limited to extreme heat, sun exposure, cold, and inclement weather

• Must be able to withstand the temperatures of a kitchen/food stand environment

• Must be comfortable with exposure to cleaning chemicals

• Employee must provide proper footwear (all black, non-skid/non-slip sneaker)

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer