Job Description

Are you looking for a job that is both fun and creative? Are you passionate about ice cream and education? Sundae (sundaeicecream.com) is looking for the right candidate to join our tight-knit and hardworking team as an Ice Cream Class Instructor for our new flagship location in Downtown Denver

• Non-Exempt, Hourly Position
• Hourly Compensation Range: $23.50 - $25.00 per hour
• Must have weekend and evening availability
• Part-time positions available
• Sick Pay Accrual, with rollover opportunity
• Free shift treats
• Employee discounts on product and merchandise

Who are we?

Sundae is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission- To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be “THE place to work” and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the place you want your best friend to work.

Who are we looking for?

We are searching for a candidate who is:

• Punctual and reliable
• An excellent, engaging communicator for a wide range of demographics, from young children to older adults
• Self-motivated and able to work independently
• Organized and time management focused
• Coachable and receptive to feedback
• Able to thrive in a high-energy environment
• Enthusiastic about hands-on education
• Passionate about providing exceptional customer experiences

Requirements

ROLE RESPONSIBILITIES

• Autonomously execute and effectively manage all classroom operations, leading engaging and interactive classes of up to 8 guests
• Professionally teach and demonstrate fundamental and advanced ice cream techniques, following provided class outline & materials, adapting when unexpected circumstances arise
• Represent the Sundae brand and culture by creating memorable educational experiences that inspire repeat visits and customer loyalty
• Prepare and organize classroom; coordinate with the production department to ensure all products are available
• Accurately check in guests for each class, ensuring all required items are complete prior to entering the classroom
• Accommodate guest needs, varying age groups, and learning styles gracefully and with patience, ensuring that each guest has an exceptional experience
• Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient environment
• Maintain expert level knowledge of the Sundae brand by staying current on products, actively engaging in available training, and independently seeking out additional resources
• Uphold exceptional cleanliness, organization, and appearance throughout the classroom facility to meet or exceed food safety requirements as established by local and state health departments and industry best practices
• Accurately maintain inventory levels, minimize waste, and control classroom supply expense
• Adhere to all Sundae policies and standard operating procedures (SOPs)
• Report directly to the Pastry Chef & participate in and contribute to regular staff meetings

This list is generally descriptive and is not entirely inclusive. You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere.

ROLE REQUIREMENTS

• Teaching or instructional experience or equivalent required
• Baking and pastry experience preferred
• Must be 18 or older
• Ability to communicate with clients confidently and professionally
• Must be comfortable engaging with and communicating with a wide range of ages from 6 to 99.

ROLE PHYSICAL REQUIREMENTS

• Move, traverse or remain in a stationary position for up to 8 hours
• Use manual and automatic food service equipment
• Occasionally move up to 25 pounds for a distance of 50 feet or more
• Occasionally ascend/descend ladder to clean or lift items stored above
• Occasionally position self to clean, maintain equipment, and retrieve items below counter height

Benefits

• Hourly Compensation Range: $23.50 - $25.00 per hour
• Sick Pay Accrual, with rollover opportunity
• Free shift treats
• Employee discounts on product and merchandise