U.S. Xpress, Inc.

I/C Consultant

U.S. Xpress, Inc.  •  $49k - $61k/yr  •  Georgia (Onsite)  •  14 hours ago
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Job Description

I/C Consultant

TUNNEL HILL USX TERMINAL

Monday - Friday 8AM - 6 PM

Position open to remote: No

Grade: ES11

Compensation Range: $48,800-$61,000

Who We Are:

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Why U.S. Xpress?

Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

  • Medical, Dental, and Vision
  • Basic/Supplemental Life
  • Accidental Death/Dismemberment
  • Health Savings Accounts
  • Flexible Savings Accounts
  • Company Paid Holidays
  • Paid Time Off
  • 401k with Employer Matching Contribution
  • Employee Stock Purchase Plan
  • Paid Parental Leave
  • Short Term Incentive Program
  • Employee Assistance Program
  • Pet Insurance

Who We Are:

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S

What You’ll Do:

We are looking for a Driver Leader to come in and execute on our initiatives daily with an obsession around driver satisfaction and customer focus. A successful Driver Leader will be flexible and ready to adapt to the ever-changing needs of the industry and challenge of the day.

· Supervise driver performance according to Variant policies, DOT regulations, all other federally or locally mandated rules/laws/guidelines.

· Directly supervise multiple drivers at any given time (new hires, drivers off truck, drivers needing additional training support, etc.).

· Responsible for the satisfaction of a driver while they are over the road.

· Makes recommendations for performance documentation to include promotions and/or terminations.

· Responsible for addressing issues and disputes for drivers.

· Promote safe operations.

· Manage driver and make capacity available by maintaining seated truck count, accurate driver PTA’s.

· Ensures drivers and equipment (i.e. fleet maintenance programs, etc.) are performing as necessary to provide on-time service.

· Manage company performance objectives with drivers and monitor that performance.

· Ensure on time service is met; address possible service issues in a timely manner while coordinating with USX Customer Service when applicable.

  • Communicate service deviations to Customer Service in a timely manner.
  • Collaborate cross-functionally to continue to drive the culture and live out our mission and core values.
  • Answer incoming phone calls, live chats, and emails to assist drivers with delays, service issues, trailers, payroll, etc.
  • Monitor and Manage KPI’s around P&L, Fuel Management, and Utility.

Supervisory Responsibility: 30-50 Drivers

What We’re Looking For:

Education

· Bachelor’s degree or equivalent experience required

Experience

· 2+ years of experience in driver or customer facing role required

Skills/Certifications

· Proficient with Microsoft Office suite

· Good written and oral communication skills

· Good interpersonal skills

· Good judgment and problem-solving skills

Work Environment / Physical Requirements – Normal office settings

Work Environment / Physical Requirements – Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.

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U.S. Xpress, Inc.

About U.S. Xpress, Inc.

We’ve been evolving to meet the challenges of moving goods better for nearly 40 years. The strength we’ve built throughout our history is powerful — and we’re using it to drive future growth. Together, our businesses boast an unmatched network know-how, experience, and innovation.

Our over-the-road (OTR) division offers an asset-based fleet across the United States with both solo and expedited solutions, and flex capacity to cover surges and special projects.

Our Dedicated division offers customers the flexible, on-demand capacity of their own private fleet delivering every day, without the hassle of having to manage one.

The U.S. Xpress Logistics division gives shippers access to a full-service fleet backed by a strong freight logistics network. For carriers, it helps keep their trucks running and income rolling, with support from our people and technology.

We know our people are the key to our success. That's why we promote from within at every level of the company. If you're looking for a work environment with rich opportunities to grow and advance your career, this is it.

In 2023, U.S. Xpress became part of the Knight-Swift family of brands, joining the industry's largest full truckload carrier as we build our company's future.

See all we have to offer at https://www.usxpress.com/company/careers/.

Industry
Transportation & Logistics
Company Size
1,001-5,000 employees
Headquarters
Chattanooga, TN
Year Founded
1986
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