Ford Motor Company is looking for a Senior Engineer with deep, hands-on, day-to-day technical expertise in IBM Sterling Order Management System (OMS) to join our Order Management engineering organization in Chennai. This is a strong hands-on engineering role—the candidate will be personally writing code, configuring the platform, building microservices, and debugging production issues. The role is suited for an experienced practitioner who thrives in configuring, customizing, and extending Sterling OMS, Order Hub, and Next Gen Call Center within complex enterprise ecosystems, while demonstrating strong engineering fundamentals, clean and maintainable code, disciplined unit testing, and a high bar for secure and compliant software delivery.
As a Senior IBM OMS Engineer, you will play a key hands-on role in designing, developing, and modernizing order management capabilities that support Ford's end-to-end commerce, order orchestration, and fulfillment journeys. You will work extensively and directly within the IBM Sterling OMS platform—including Order Hub and Next Gen Call Center modules—configuring business rules, writing custom APIs and services, extending workflows, and integrating Sterling with upstream and downstream enterprise systems. You will also build and deploy microservices using strong Java skills, packaged and run in containerized, cloud-native environments (GCP or equivalent). Your work will directly contribute to building reliable, scalable, and highly available order management capabilities that meet demanding performance and operational expectations.
This role requires a "product-mindset," technically hands-on engineer with strong command of Sterling OMS internals—order lifecycle, transaction management, agent/service framework, and integration patterns—as well as modern cloud and microservices engineering practices. You will partner with cross-functional teams (product, architecture, QA, and other engineering squads) to translate business requirements into well-structured, personally-built technical solutions within the Sterling platform. You must design and build software that aligns with enterprise standards for reliability, security, and cloud-native maintainability.
We are looking for someone who is proactive, outcome-driven, and able to navigate ambiguity—an engineer who codes and configures daily, digs deep into complex order management issues, proposes pragmatic solutions, and raises the overall quality bar through direct technical contributions, code reviews, and mentorship.
We don't just make history -- we make the future. Ford put the world on wheels over a century ago, and our teams are re-inventing icons and creating groundbreaking connected and electric vehicles for the next century. We believe in serving our customers, our communities, and the world. If you do, too, come move the world and make the future with us.
Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.
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