Job Description

Location: Cary, Illinois

Coilcraft, Inc. is a privately held global manufacturing organization headquartered in Cary, Illinois, with a worldwide reputation for high-quality passive electronic components. Our systems support manufacturing, finance, and operations across multiple facilities, and system reliability is critical to our daily business. We are seeking a dependable and detail-oriented IBM iSeries / Infor XA System Operator to manage and monitor our core ERP environment. This role is responsible for maintaining system stability, supporting batch processing, and ensuring backups and nightly operations are completed successfully to keep our manufacturing and business workflows running without interruption.

About the Role and Your Impact

• Monitor IBM i / AS400 / iSeries systems (QSYSOPR) for messages, errors, and hardware alerts
• Apply program fixes (PTFs) and perform routine system maintenance
• Manage job scheduler and monitor active batch jobs
• Troubleshoot job failures, clear message waits (MSGW), and ensure nightly processing completes on time
• Provide front-line support for the Infor XA (MAPICS) ERP environment
• Configure and maintain printer queues, output queues, and environment refreshes
• Execute and verify daily, weekly, and monthly backups
• Assist with disaster recovery procedures and media rotation
• Manage spool files, overlays, and forms/label software
• Support third-party output tools such as TLA Barcode / TLA Forms
• Document system activity and communicate issues to programming or infrastructure teams
• Work with vendors and internal IT staff to maintain system hardware and software

Who We're Looking For

• 3+ years of experience operating IBM i / AS400 / iSeries systems
• Direct experience supporting Infor XA / MAPICS ERP
• Command-line proficiency (CL, WRKACTJOB, WRKSYSSTS, etc.)
• Familiarity with DB2 for i and basic SQL queries
• Understanding of work management concepts, including subsystems, job queues, and memory pools
• Experience with IBM Power hardware (Power8 / Power9 / Power10 / Power11)
• Working knowledge of TCP/IP, SMTP, and FTP in IBM i environments
• Ability to diagnose system, connectivity, and hardware issues
• Strong documentation and communication skills

Preferred Skills

• Experience with monitoring software (for example: Halcyon)
• Experience with replication / HA solutions (for example: iTera)
• Exposure to RPG programming
• Experience supporting ERP systems in a manufacturing environment

Why You'll Love Working at Coilcraft

• Career stability at a privately held company with a 75+ year history
• Critical role supporting core business and manufacturing systems
• Work with experienced IT, engineering, and operations teams
• Hands-on environment with real responsibility
• Comprehensive benefits including health insurance, 401(k) with match, and profit sharing

Benefits

• 401(k) Matching
• Dental Insurance
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Account
• Health Insurance
• Health Savings Account
• Life Insurance
• Paid Holidays
• Paid Time Off
• Profit Sharing
• Vision Insurance

Equal Opportunity Employer: Disability / Veteran. This position may require compliance with ITAR export regulations; applicants must be U.S. citizens or permanent residents.