Job Description

Information Systems Engineer 3 — Senior Identity Engineering & Automation Lead

About the Role & Team

As an IT Support Specialist 3, you will serve as the senior technical lead in Brazil for our identity platform lifecycle. You will design intelligent provisioning workflows, lead agentic AI and automated governance initiatives, and partner directly with US architectural leads to ensure seamless platform continuity and escalation handling.

Key Responsibilities

• Advanced Platform Engineering: Serve as the senior technical point of contact for complex SailPoint IIQ orchestrations, Okta policy frameworks, and Directory Services integrations.
• Agentic AI & Workflow Automation: Architect and deploy self-healing workflows, automated access recertification pipelines, and AI-driven governance tools to continuously minimize operational toil.
• Knowledge Transfer & Mentorship: Lead reverse-shadowing and technical onboarding for local Brazil team members, ensuring high engineering velocity and strict control adherence.
• Compliance Lead: Oversee SOX control execution and audit readiness across the identity stack, partnering with Legal, Risk, and Security teams.
• Systemic Root-Cause Analysis: Lead post-incident reviews for access-related outages or policy failures, driving permanent automated remediation.

Qualifications & Key Skills

• Strong experience with IAM engineering or IT operations leadership roles within enterprise environments.
• Technical Mastery: Deep technical expertise in SailPoint IIQ (beanshell, rules, workflows), Okta API orchestration, Active Directory architecture, and OAuth/SAML protocols.
• Automation Mastery: Strong programming/scripting skills (Python, Java, PowerShell) with experience building automated CI/CD or workflow pipelines.
• AI Leadership: Passion for adopting agentic engineering tools, custom AI prompts, and automated reasoning models to elevate team productivity.
• Languages: Business-level English fluency with demonstrated cross-functional leadership capability.