Job Description

Our team does everything to make the coexistence of humans and animals easier, better and happier: Happier Pets, Happier People This drive has made us Europe's number 1 in the pet supplies business. But we're still bubbling over with ideas and are currently creating a unique pet-related ecosystem that we're using to herald tomorrow's trade. We need you for this: ambitious doers who like to take responsibility - and are keen to create inspiring products and shopping experiences. Ready for first-class prospects with an owner-managed top dog? Welcome to Fressnapf!

What you will do with us

• Execute user account lifecycle tasks (create, modify, deactivate) under established IAM guidelines.
• Assign and revoke access roles and privileges in alignment with approval workflows.
• Provide first-level support to users regarding access-related issues.
• Maintain accurate records and documentation of user management activities.
• Assist in monitoring and reporting on compliance with IAM policies.
• Participate in process improvement initiatives and contribute to automation projects.
• Collaborate with senior team members and escalate complex issues when necessary.
• Continuously build knowledge of IAM concepts, tools, and platforms.

What you will bring with you

• 1–2 years of experience in IT support, system administration, or access management (internships or junior IT roles considered).
• Basic understanding of user authentication and authorization principles.
• Willingness to learn IAM tools (e.g., Azure Entra ID, SAP, Okta, SailPoint).
• Strong attention to detail and ability to follow established procedures.
• Good problem-solving and communication skills.
• Team-oriented, with eagerness to grow into more advanced IAM responsibilities.
• Proficiency in English (written and spoken).

Why join us?

• The love of animals is our Fressnapf DNA – if you have a dog, you can bring him/her to work with you
• Unique corporate culture – with us you will experience openness, transparency and appreciation in an innovative, dynamic environment – because we love what we do
• Here you can be YOU, the “you” culture will be used across entire company and across all hierarchical levels
• An extremely successful business model in combination with permanent expansion and high growth, even in uncertain times
• Work-life balance and flexible working hours – with us you have the opportunity use the advantages of mobile working
• Because you deserve it! – Attractive remuneration as well as various additional services and benefits, e.g. employee discounts or cafeteria scheme, are a matter of course for us
• Stay connected! – Cohesion is very important to us: with the employee app or digital
• We Care! – The well-being of our employees is important to us
• Your development is important to us – we support you with a wide range of learning opportunities

We look forward to receiving your application!

Please only send us your documents online via our applicant portal. As we want to speed up our processes and save CO2 and paper, applications sent by other means, e.g. email or post, can unfortunately no longer be considered. Postal applications will not be returned, but will be destroyed directly in accordance with data protection regulations.