Worldpay

IAM Authentication & User Experience Lead

Worldpay  •  United States (Hybrid)  •  18 hours ago
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Job Description

This position is not eligible for visa sponsorship, now or in the future. Candidates must be a US Citizen orvalidGreen Card Holder.

This position ishybrid 3 days per week in the following US offices:Cincinnati, OH

Ready to take your careerglobal?

Make your mark at one of the biggest names in payments.We’relooking for aSenior Technical Product Owner, IAM Authentication & User Experienceto join our ever-evolvingCybersecurity, Identity & Accessteamandhelp shape the future of global commerce.

Whatyou’llown

  • Own the 3-year authentication and UX roadmap that reduces friction and risk while improving conversion and productivity; define outcomes, OKRs, and investment theses tied to revenue enablement and cost savings.

  • Build ROI models capturing conversion lift at login/checkout, reduced help desk and ATO losses, shorter partner/employee onboarding, and developer productivity via reusable patterns/SDKs.

  • Map end-to-end identity journeys for key personas and embed them into strategy and backlog.

  •  Define and run an Authentication Experience Council with cross-functional stakeholders (Security, Platform, Product Lines, Support, Merchant Success, HR/IT) to set standards, prioritize improvements, and track adoption.

  • Lead product backlogs, write epics/user stories, define acceptance criteria, and drive iterative releases with measurable deltas in conversion, latency, onboarding time, and support volumes.

  • Champion developer experience: provide SDKs, auth templates, migration runbooks, and CI/CD examples to accelerate adoption and reduce integration errors.

  Whatyou’llbring

  • 7+ years in IAM, Security, or Platform Product roles; 3+ years as a Product Owner/Manager delivering authentication or identity experiences at scale.

  •  Deep knowledge of enterprise IAM leading practices: modernauthN/Z (OIDC/OAuth2, PKCE, token lifecycles), FIDO2/WebAuthn/passkeys, session management, RBA, device binding, and account recovery patterns.

  •  Understanding ofpayments/fintech requirements and regulations (PCI DSS v4.0, PSD2/SCA, GDPR/CCPA) and the current authentication threat landscape.

  •   Experience with UX research and experimentation: journey mapping, A/B testing, accessibility (WCAG), and instrumentation for data-driven decisions.

  •   Exceptional stakeholder management with Security, Engineering, Product Lines, Risk/Fraud, Support, Merchant Success, and HR/IT; ability to communicate with executives and technical teams.

  •  Financial acumen to build ROI models and prioritize investments based on conversion, support deflection, onboarding speed, and productivity gains.

It’sa bonus if you have

  • Experience implementing passkeys/passwordlessat scale for consumer, merchant, or workforce populations. 

  • Familiarity with policy-as-code for authorization (e.g., OPA/Cedar) and API gateway/service mesh integrations. 

  • Background in fraud/risk analytics, device intelligence, or bot management platforms.

  • Certifications: CISSP, CCSP, CISM, product management credentials, or vendor IAM certifications.

About the team

Our inclusive and global teamswintogetherevery day.We’reproud to have the best minds in the industry, who you can learn from as you grow your career.The people, the energy, the connections –it’sunmatchedCome and be part of an ever-evolving companyand get dynamic opportunities that go beyond borders.

What makes aGlobalpayer?

Globalpayersthink like a client, act like anownerand win as one team.We’recurious andinnovative – always finding better ways to deliver impact.We empower each other to make decisions,andit’sour passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like aGlobalpayer Apply now totake your careerglobal.

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EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Worldpay

About Worldpay

Worldpay is an industry leading payments technology and solutions company with unique capabilities to power omni-commerce across the globe. Our processing solutions allow businesses of all sizes to take, make and manage payments in-person and online from anywhere in the world. Annually, we process over 40 billion transactions across 146 countries and 135 currencies. We help our customers become more efficient, more secure and more successful.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Cincinnati, Ohio
Year Founded
1993
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