Job Description

As a Service Valet, you play a crucial role in enhancing customer satisfaction by providing exceptional service and support to clients visiting the dealership for vehicle maintenance and repairs. This role involves efficiently managing the flow of vehicles, maintaining the service area's cleanliness, and offering a positive customer experience.

Your work will ensure our guests leave 100% satisfied with their Norm Reevesexperience. This role is a great way to kick start your career with us!

What You’ll Do:

• Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location
• Controls service traffic flow and parking
• Determines if customers coming into service have an appointment
• Records customer’s name, VIN, tag number, mileage, and existing vehicle damage
• Assists service advisors when needed
• Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
• Maintains a professional appearance
• Place vehicle Interior Protection in each vehicle
• Tag keys and place mirror tags in all vehicles
• Move vehicles to appointed parking area and ensure all windows are up and all vehicles are locked
• Adhere to all customer service processes
• Fill in for shuttle drivers as needed
• Bring customers’ vehicles to the front of service drive when directed
• Ensure customers’ vehicle is free of dirt and grease from their service visit
• Guides vehicles through the car wash
• Light lifting duties when needed

What You’ll Need:

• Full time availability. You’ll also need to be at least 18 years old
• A valid driver’s license and acceptable driving record
• Experience driving a range of vehicles; manual transmission a plus.
• Exceptional commitment to safety
• Strong sense of accountability
• Excellent communication and a positive attitude
• An eye for presentation and detail

Elevate Your Career with our Unbeatable Benefits! 

• Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
• Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
• Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
• Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
• Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
• Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
• Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.
• Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
• Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.

Tips for a Successful Application & Interview Process:

• Bring Your Best Resume– Upload your most recent version so we can see all you've accomplished

• Transitioning from Another Industry?– A cover letter helps! Use it to highlight transferable skills that make you a great fit

• Dress to Impress– First impressions count. Dress professionally and bring your authentic self

• Rescheduling or Canceling Interviews – Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key