International Autos Group

Hyundai Service Advisor

International Autos Group  •  $60k - $110k/yr  •  West Allis, WI (Onsite)  •  8 days ago
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Job Description

About Us

The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Chicago, and Minnesota markets. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third generation of the Mauro family to join the auto industry. The International Autos Group will do all they can to promote their employees' growth in the company.

Job Summary

Hyundai West Allis is seeking an experienced Service Advisor to join our team. Service Advisors are responsible for assisting their customers with service and maintenance needs. Our Service Advisor should be passionate about customer service and enjoy interacting with people. If you withhold efficient time management skills, effective communication skills, and thrive in a fast-paced environment, then we encourage you to apply!

Benefits

  • Air Conditioned Shop
  • Paid training
  • Paid vacation
  • Flexible work hours
  • Medical, dental, and vision
  • 401K
  • Closed Sundays
  • Paid relocation

Responsibilities

  • Greeting customers promptly on the service drive and in the lobby
  • Obtaining accurate customer and vehicle information
  • Reviewing vehicle repair history
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Explaining all completed work and charges to customers
  • Monitor progress of each vehicle throughout the day and updating customers regularly
  • Answer customer's phone calls, emails with the highest level of response and attention

Qualifications

  • Minimum 1 year of experience
  • Basic product knowledge
  • Must be able to work in a team setting
  • Display a positive attitude
  • Adaptive to change
  • Driven in sales AND customer satisfaction
  • Must be at least 18 years of age to be considered
  • Must have held a valid driver's license for at least 1 year with a clean driving record
International Autos Group

About International Autos Group

THREE GENERATIONS STRONG!

The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago, Northwest Indiana markets and soon to be in Minnesota.

The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry.

International Autos features the best of the world’s import and domestic manufacturers including: Mercedes-Benz, BMW, Audi, Mini, Fiat, Sprinter, Infiniti, Porsche, Maserati, Alfa Romeo, Volvo, Land Rover, Jaguar, Subaru, Honda, Toyota and Scion. Each location also boasts a large selection of pre-owned vehicles in all price ranges.

Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers’ expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.

Whether you are interested in purchasing a vehicle, or your current vehicle requires service or body work, the International Autos Group will do all they can to earn your business and leave you impressed. The Mauro family, and their dedicated team, looks forward to proving to you that once you become a customer, you will become a customer for life.

Industry
Automotive & Mobility
Company Size
51-200 employees
Headquarters
West Allis, WI
Year Founded
1997
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