Job Description

About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 20,700 employees, sales of € 4,8 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

Voith Hydro is looking for Service OPEX Engineer.

HyService OPEX Project Engineer
HyService OPEX Project Engineer

Responsibilities:

Opportunity To Order phase (20%)

• Act as the OPEX segment interface
• Liaise with HyService Sales team to develop OPEX business opportunities including site visits for health assessments etc.
• Assist Sales to establish strong customer relationships and maintain a positive customer experience / satisfaction throughout the Sales process, including post sales(OTC).
• Prepare OPEX offers for site activities.

Order To Cash phase (80%)

• Execute OPEX projects per contract quality and schedule requirements. Coordinate / mobilize OPEX resources per demand.
• Develop and manage local site partners.
• Make right project planning and closely follow up the plan and every milestone to ensure the on-time delivery/complements of project.
• Coordinate internally and externally for all the issues handling during project execution.
• Handle customer concerns with priority and escalate when necessary.
• Attend monthly project review meeting to address project risks and opportunities as well as mitigation actions.
• Control project cost as budgeted, and monitor sales and sales profit as planned.
• Address opportunities to improve project EBIT.
• Sign Change Orders subjected to the projects with notification to account manager.

Requirements:

• A minimum of bachelor's degree in business in the field of engineering
• ＞3 Years of experience in electrical industrial project management/ field Service /Turbine or Generator Engineering, preferably with a mix of HyService.
• Experience of Hydro power Project management is preferred
• Solid Safety knowledge
• Workable in written and spoken English
• Strong Problem Solving capability
• Communication Skills, and negotiation skills
• Computer Knowledge and skills: MS Office, Scheduling, SAP system.