Job Description

Hybrid Release of Information Specialist - Pittsburgh, PA

Summary of Position:

The Traveling Release of Information Specialist (ROIS) initiates the medical record release process by inputting data into Verisma Software. The Traveling ROIS works quickly and carefully to ensure documentation is processed accurately and efficiently. This position is based out of a Verisma client site, in Pittsburgh PA, and requires consistent travel to work onsite at multiple client locations as business needs dictate.

Duties & Responsibilities:

• Process medical ROI requests in a timely and efficient manner
• Process requests utilizing Verisma software applications
• Travel to client locations for coverage, as needed
• Support the resolution of HIPAA-related release issues
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Maintain high standards of production, efficiency, and accuracy meeting company standards and performance metrics
• Prioritize workload effectively and work independently while meeting productivity goals
• Provide exemplary customer service in person, on the phone and via email, depending on location requirements
• Attain a solid understanding of client-specific expectations across multiple accounts while ensuring compliance with HIPAA, HITECH, state regulations, and company policies
• Utilize Verisma’s reference materials and compliance guidelines to maintain confidentiality and accuracy in all tasks
• Assist with training and mentoring new associates, as needed, ensuring knowledge transfer and consistency in processes
• Interact with customers and co-workers in a professional and friendly manner onsite and remotely.
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Attend training sessions, as required
• Perform other duties, as assigned, to ensure effective operation of the department and the Company
• Live by and promote Verisma Core Values

Minimum Qualifications

• High school diploma or GED equivalent, required; some college preferred
• At least 4 years of experience within healthcare setting and medical records
• Must be able to maintain all necessary background checks, drug screenings, health screenings and access requirements to serve on the Bench
• Clean driving record with valid insurance
• Experience with clerical and general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, required
• Must be able to work independently and be detail oriented
• Ability to travel as needed