Job Description

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

This role will be responsible for ensuring a successful business relationship by supporting consumer credit operations, meeting performance indicators, and providing support to efficiently process credit applications, while ensuring close communication with the District Manager, Regional Manager, and GM Financial support teams.

In this role you will:

• Serve as the immediate point of contact within the dealership to provide support in commercial credit operations (retail, leasing, and pre-owned vehicles).
• Monitor compliance with performance indicators.
• Work closely with the District Manager and Regional Manager to escalate operational issues that require special support.
• Collaborate with F&I managers and Sales Managers at the assigned dealership.
  This position is on-site within the dealership.

• Bachelor’s degree in Administration, Economics, Accounting, Business, or related fields.
• Commercial experience within the banking and/or automotive sector (required).
• Previous experience as a sales professional (preferred).
• Strong verbal and written communication skills.
• Ability to build solid business relationships.
• Knowledge of:
  • Automotive industry in Mexico.
  • Banking and financial industry in Mexico (required).
  • Automotive dealership operations.
• Ability to analyze and develop processes.
• Advanced proficiency in Microsoft Office suite.