· Develop and execute monthly and weekly sales plans to achieve Nairobi Hardware Business Unit targets.
· Monitor sales performance, identify gaps and implement corrective actions to meet targets.
· Manage slow-moving inventory through clearance plans, promotions and channel distribution.
· Track sales orders from order placement to final delivery, coordinating with warehouse and logistics teams.
· Monitor accounts receivable and customer credit, including collections, overdue accounts and account reconciliation.
· Identify and acquire new customers across targeted regions and industries.
· Maintain key customer relationships and identify cross-selling and additional sales opportunities.
· Lead and supervise the sales team, including target setting, task allocation and performance monitoring.
· Conduct sales meetings, case reviews, product training, and sales skills coaching.
· Manage team attendance, discipline, performance and talent development.
· Collaborate with other departments to ensure efficient execution of sales and customer-related activities.
· Identify and implement cost-saving, process improvement and efficiency initiatives.
· Ensure compliance with company policies, ethical standards and protection of company assets and information.
· Knowledge of hardware, building materials, tools and labor protection products.
· Understanding of sales channels and sales operations.
· Basic knowledge of customer credit assessment.
· Strong skills in customer acquisition and relationship management.
· Ability to manage order fulfillment and sales processes.
· Knowledge of debt collection and customer account reconciliation.
· Strong team leadership, target management and problem-solving skills.
Sunda International was founded in 2004, with its headquarters located in Guangzhou, China. After more than two decades of hard work and dedication, Sunda is dedicated to the research and production of ceramic products, sanitary ware, hygiene products, household daily care products, personal care items, hardware products, and more. Its business network now spans over 20 countries and regions worldwide.
Over the years, Sunda International has been among the top exporters to Africa and has established subsidiaries in Ghana, Tanzania, Kenya, Côte d'Ivoire, Senegal, Uganda, Zambia, Nigeria, Cameroon, Benin, Burkina Faso, South Africa, as well as in Peru in South America，creating a complete industrial chain integrating manufacturing, marketing network, strategic procurement, sea and land transportation, and warehouse management. Sunda International has always prioritized people-oriented approaches and conducted business with integrity. It has created excellent working environments, standardized corporate management systems, and comprehensive employee training systems. The company emphasizes the potential, sense of responsibility, and spirit of challenge of each employee, establishing a high-quality international trade team. While rapidly adapting to changes in the international market, Sunda constantly seizes opportunities, wins customer trust with sustained profitability, and assumes social responsibility through sustainable operation and integrity.
In the future, Sunda International will strive to become a leading multinational conglomerate in emerging markets.
