Job Description

This position is responsible for specific day to day business activities of the service center, including but not limited to, invoicing activities, client follow up actions, preparation of forecasting and other accounting reports, collections assistance and other responsibilities as required by the Service Center Manager.

Salary based on experience: $52,500-$61,500

RESPONSIBILITIES

• Confirm that customer order entry information is correct, assign proper cost estimates and process order acknowledgement letters. Coordinate specific contract requirement needs, as required.
• Review client and project data in preparation of client billing.
• Issue client billing for the service center/region and review project status on a weekly basis.
• Maintain contact with customers and outside vendors to assist in resolving local collection of payable issues.
• Analyze financial and other business data to develop recommendations to management.
• Consult with operational management to identify and provide business data to meet operational objectives, improve business procedures, resolve problems, and improve reporting.
• Identify and implement cost saving initiatives.
• Responsible for overseeing all aspects associated with the projects such as:
  • Field Work Orders
  • Entering project related expenses into the system
  • Entering proposal pipeline information into the system
  • Ensure project reports are completed in a timely manner
  • Submit completed project to clients
• Investigate intermediate level of network administrative duties related to troubleshooting hardware and software, upgrades, and back up restoration.
• Shipping and receiving at local Service Center.
• Record retention according to the Vertiv Policy.
• Maintain financial reports

QUALIFICATIONS

• Two-year associates degree in business, accounting, or equivalent experience required.
• Minimum of three years of experience in service center administration, invoicing, and bookkeeping.
• Highly proficient in Oracle and the Microsoft Office Suite.
• Experience in accounting practices such as payables and receivables.
• Effective and professional communication with clients and employees.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

The anticipated salary range for this role in theBaltimore locality is between $52,500-$61,500 per year + incentives (based on a 40-hour work week) - salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee’s role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.