Job Description

ARE YOU THE TECH OTHER TECHS CALL WHEN THEY'RE STUCK?

The system that has beaten three visits. The callback nobody can explain. If that kind of problem makes you grab your meters instead of your keys, this job is for you.

Your mission: solve TRIO's hardest, most complex HVAC problems, then train the team so they never come back.

THE JOB

• Solve the very high complexity service and install problems others could not
• Own the company's callback rate: track it, find root causes, drive it down
• Build training sessions and training programs for our installers and techs
• Run warranty callbacks through to a finished fix
• Inspect completed installs against TRIO standards
• Handle manufacturer warranty claims and registrations
• Document every visit with clear notes and photos

WHAT YOU BRING

• 5+ years of residential HVAC experience in BOTH service and install (required)
• A track record of fixing what others gave up on
• EPA certification and a valid driver license
• You enjoy teaching what you know
• Bonus: NATE certification, experience training others

PAY

• $65,000 to $92,000 a year salary, plus performance pay
• Full time, San Jose, CA. No on call.

BENEFITS

• Comprehensive Insurance: Medical, Dental, Vision, and Life insurance coverage.
• Performance-Based Pay: Earn more by reducing call-back rates and ensuring top-quality work.
• 401k Matching: We match 30% of your 401k contributions.
• Professional Development: Opportunities to grow and develop your career through ongoing training and access to the latest tools and technology.
• Paid Time Off: Enjoy paid holidays and vacation time off.
• Company vehicle (2023 or newer) and gas card for work hours. The vehicle stays at the shop; it is not a take home vehicle.

WHY TRIO

Named Fastest Growing HVAC Company in the Nation, winner of 4 out of 5 national awards from Bryant, and an Inc. 5000 company. We plant one tree for every job we complete, over 10,000 so far.

READY TO BE THE CLOSER?

Apply now or call (408) 290-9549.

TRIO Heating, Air & Plumbing is an equal opportunity employer. Any background check or drug screen happens only after a conditional offer of employment, in line with the California Fair Chance Act.