Job Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations, we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, communities, treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with Charity: Water, we’re also committed to bringing clean water to one million people in Africa.

HVAC Technician

Kalahari Resorts & Conventions is seeking a HVAC Technician. In this role, you will be responsible for monitoring, maintaining, and repairing the Heating, Ventilation, and Air Conditioning system as required.

As part of our leadership team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities

• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Perform preventive maintenance and routine inspections of HVAC and refrigeration systems.
• Diagnose and repair malfunctions in heating, cooling, ventilation, and refrigeration equipment.
• Ensure guest comfort by maintaining proper indoor air quality and temperature levels.
• Optimize system operations for energy efficiency and recommend improvements.
• Ensure compliance with safety, environmental, and regulatory standards.
• Respond promptly to HVAC-related emergencies and guest complaints.
• Assist with the installation of new HVAC systems and components if applicable.
• Maintain detailed maintenance logs, service reports, and inventory records.
• Collaborate with other departments to coordinate maintenance tasks with minimal disruption.
• Safely handle refrigerants and chemicals according to industry and environmental guidelines.

What We’re Looking For

• A background, consisting of 3+ years of experience performing work in this specific trade.
• A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.