Job Description

Sparks Wiz Limited is a leading engineering consulting firm specializing in [specific areas of expertise, e.g., mechanical, electrical, structural, civil and environmental engineering]. We provide innovative solutions and expert advice to a diverse range of clients across various industries. Our mission is to deliver exceptional engineering services that drive progress and ensure client satisfaction.

Note: This position is strictly open for candidates within the united states only

As a Remote HVAC Technician at Sparks Wiz Limited, you will provide remote support for the installation, maintenance, and troubleshooting of HVAC systems. Leveraging technology to diagnose and resolve issues from a distance, you will work closely with the engineering team to ensure HVAC systems operate efficiently and effectively, while also coordinating occasional on-site visits as needed.

Key Responsibilities:

1. Remote Diagnostics and Support:
   • Utilize remote monitoring tools and software to diagnose issues with HVAC systems.
   • Provide technical support and troubleshooting assistance to on-site technicians and clients via phone, video conferencing, or remote desktop tools.
   • Analyze system data and performance metrics to identify and resolve issues remotely.
2. Installation and Configuration:
   • Assist in the remote configuration and calibration of HVAC systems.
   • Collaborate with on-site teams to ensure proper installation and setup of HVAC equipment.
   • Review and verify installation documentation and specifications remotely.
3. Maintenance and Optimization:
   • Develop and recommend remote maintenance schedules and procedures to ensure optimal system performance.
   • Monitor system performance through remote access and provide actionable insights for improvement.
   • Support preventive and corrective maintenance activities remotely, including troubleshooting and resolving technical issues.
4. Documentation and Reporting:
   • Maintain detailed records of remote support activities, including diagnostics, resolutions, and recommendations.
   • Prepare and deliver reports on system performance, maintenance activities, and potential upgrades.
   • Document all interactions and technical support provided to clients and on-site teams.
5. Collaboration and Coordination:
   • Work closely with on-site technicians, engineers, and project managers to coordinate support and ensure smooth operations.
   • Participate in virtual team meetings and contribute to project planning and problem-solving.
   • Communicate effectively with clients to understand their HVAC system issues and provide remote solutions.
6. Compliance and Best Practices:
   • Ensure that remote support activities adhere to industry standards, safety regulations, and company policies.
   • Stay updated on the latest HVAC technologies, tools, and best practices to enhance remote support capabilities.
   • Provide guidance on system upgrades and modifications to improve efficiency and compliance.

Qualifications:

• Education: High school diploma or equivalent. Technical certification or associate degree in HVAC, mechanical engineering, or a related field preferred.
• Experience: Proven experience as an HVAC technician, with a strong background in commercial or industrial HVAC systems. Experience with remote support or virtual troubleshooting is advantageous.
• Skills:
  • Proficient in remote diagnostic tools and HVAC system software.
  • Strong troubleshooting and problem-solving abilities.
  • Excellent communication skills for remote interaction with clients and team members.
  • Ability to work independently and manage remote support tasks effectively.
• Certifications: Relevant HVAC certification (e.g., EPA certification) preferred.
• Other: Reliable internet connection and proficiency with remote access tools and software.

Working Conditions:

• Primarily remote work with occasional on-site visits as required.
• Flexible working hours to accommodate different time zones and client needs.
• Ability to manage multiple support requests and prioritize tasks effectively.

Job Type:

• Full time

Pay:

• $33.50 - $45.00 per hour

Expected hours:

• 40 hours per week

Benefits:

• 401(k)
• Dental insurance
• Health Insurance
• Life Insurance
• Paid time off

Schedule:

• Monday to Friday

Work location:

• On the road

Note: This position is open to candidates within the United states, New York City NY, Portland OR, Jacksonville FL and Chicago IL.

People with a criminal record are encouraged to apply

Sparks Wiz Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.