Job Description

The Arcticom Group (“TAG”) is a U.S.-based network of commercial and industrial mechanical services companies providing HVAC/R service, maintenance, and installation across North America. TAG is committed to being an “employer of choice,” offering a workplace where employees can build long-term careers, develop their skills, and grow professionally. With competitive compensation and a strong benefits package, TAG is an exciting place to work.

TAG Refrigeration is seeking a Senior HVAC Technician to support advanced service work in the Phoenix, AZ area.

The Senior Technician is responsible for high-level diagnostics, troubleshooting, and repair of a wide range of rooftop HVAC equipment, including (but not limited to) packaged AC systems up to 30 tons, exhaust fans, and VRF/mini-split systems.

This role also serves as:

• A technical resource for field technicians
• A liaison between customers and the service team
• A field extension of the management team

Key Responsibilities

• Perform full-service diagnostics, repair, and maintenance across a wide range of HVAC systems and industries
• Conduct advanced controls diagnostics on BAS controllers (including MicroThermo, Emerson, etc.)
• Complete thorough preventative maintenance with support from the maintenance team
• Provide technical support across the service department and client base

Required Skills & Qualifications

• Journeyman-level HVAC experience with strong troubleshooting capabilities
• 5+ years of commercial HVAC experience preferred, with a focus on rooftop packaged units and kitchen exhaust systems
• Strong working knowledge of:
  • RTUs
  • DOAS systems
  • Mini-splits
  • VRF/VRV systems
  • VFDs
  • Exhaust fans
• Advanced troubleshooting across mechanical, electrical, and control systems
• Ability to read and interpret mechanical drawings, submittals, and specifications
• Strong communication skills and ability to collaborate with customers, management, and field teams
• Ability to prioritize work and operate independently
• Valid driver’s license with a clean driving record
• Flexibility to travel, work overtime, and occasional overnight work as needed

Preferred Qualifications

• 5+ years of hands-on HVAC service experience across multiple system types
• EPA Type II Certification

Schedule Flexibility

Our Phoenix HVAC division offers flexible scheduling options to eliminate traditional on-call rotations:

• 4 weekday 8-hour shifts + 1 weekend 8-hour shift
• 3 weekday 10-hour shifts + 1 weekend 10-hour shift
• Monday–Friday schedule (no on-call) available for the right candidate

Compensation & Perks

• Sign-on bonus available (based on experience)
• Competitive pay
• Medical, dental, and vision insurance
• 401(k)
• Paid vacation, holidays, and sick time
• Year-round, steady work
• Opportunities for advancement
• Supportive, team-oriented work environment