Job Description

HVAC Service Technician

Location: Oakland Park, FL

Job Type: Full-time | Non-Exempt (Hourly)

About Us

Cool By Design is part of Seacoast Service Partners, a growing service platform supporting leading HVAC, plumbing, refrigeration, and related service companies across Florida. We are focused on building strong local teams, delivering quality service, and creating growth opportunities for the people who represent us in the field.

At SSP, our core values guide how we work every day: Working Together, Safety Above All, Integrity & Trust, and Results & Growth.

Position Summary

The HVAC Service Technician is responsible for diagnosing, repairing, servicing, and maintaining HVAC systems safely, efficiently, and professionally. This role is ideal for a technician who takes pride in quality work, strong customer service, and solving problems in the field.

What You’ll Do

• Diagnose, troubleshoot, repair, and maintain HVAC systems and equipment
• Perform preventative maintenance and system inspections
• Communicate repair recommendations, options, and solutions clearly with customers
• Complete service calls safely, efficiently, and accurately
• Maintain accurate documentation, invoices, and service records
• Maintain company vehicle, tools, and equipment
• Follow all safety procedures, PPE requirements, and company policies
• Deliver excellent customer service and maintain a professional appearance
• Support team productivity and overall branch success

What Success Looks Like

• Complete service calls safely, accurately, and efficiently
• Diagnose issues correctly and reduce repeat callbacks
• Communicate clearly with customers about repairs, options, and recommendations
• Meet established productivity and performance goals
• Maintain strong customer satisfaction
• Complete invoices, service notes, and required documentation accurately
• Follow safety procedures and use proper PPE
• Maintain company vehicle, tools, and equipment in good condition
• Show up on time, be prepared, and support the team

Required Qualifications

• 2+ years of HVAC service experience
• EPA Certification
• Valid driver’s license with an acceptable driving record
• Ability to pass a background check and drug screening
• Strong troubleshooting and diagnostic skills
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Ability to lift equipment and work in outdoor conditions or confined spaces
• Professional appearance and positive attitude

Preferred Qualifications

• Residential and/or commercial HVAC experience
• NATE Certification
• ServiceTitan experience
• Experience with maintenance agreements and presenting appropriate repair or replacement options
• Experience working in a fast-paced service environment
• Experience mentoring apprentices or junior technicians

What We Offer

• Competitive compensation based on experience, skill level, and productivity
• Incentive and commission opportunities for top performers
• Consistent full-time work year-round
• Company vehicle and fuel card, where applicable
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match
• Ongoing training and development opportunities
• Opportunities for growth within a growing home services platform

Cool By Design and Seacoast Service Partners are Equal Opportunity Employers.