Job Description

The Area Operations Manager, reporting to the Area General Manager, is responsible for the financial delivery of operational budgets, forecasts, reports, and cash management. This position includes oversight of key operational roles including Service Managers, Project Manager, and Project Estimators. Works under general supervision following clearly defined procedures and policies.

• Responsible for the operational financial performance of the area.
• Develop and implement cost control measures and service standards to ensure compliance with contract requirements.
• Effectively apply and support consistent use of policies, procedures, programs, and systems.
• Responsible for the financial delivery of operational budgets, forecasts, reports, cash management.
• To ensure business goals are met, analyze operational reports, focus on key metrics, and use data to drive informed decisions and improvement.
• Oversee safety, inspections, quality control measures, and inventory control of equipment and supplies for the area.
• Effectively direct work assignments, evaluating employee performance, conduct problem resolution, and disciplining employees ensuring discipline and termination practices are fair and consistent.
• Assist with implementation of operational improvements to increase margin growth.
• Assist in driving area sales by operationally supporting sales efforts with the sales team and estimators.
• Collaborate with Area Operations Support Manager to identify areas for improvement and implement changes for a better client experience through timely and clear communication.
• Develop, evaluate, and analyze key operational performance metrics based on company goals and expectations.
• Provide support for special projects as assigned by Area General Manager.

• Excellent customer service and sales skills.
• Five (5) plus years of commercial / industrial HVAC management related experience or an equivalent combination of education and experience.
• Bachelor’s Degree strongly preferred.
• Exhibit in-depth knowledge and understanding of HVAC and refrigeration systems.
• Ability to work across multiple business units and support other divisions of the company.
• Excellent leadership skills to enhance team productivity and standards of work produced.
• Excellent verbal and written communication skills and strong conflict management skills.
• Detail oriented and highly organized with the ability to handle multiple tasks and assignments.
• Good computer skills with proficiency in common office applications such as MS Word, Excel, Outlook, and general software navigation.
• Possess a strong personal desire for improvement and the desire to motivate employees to do the same.
• Valid driver’s license with a clean driving record and background.
• Ability and willingness to work a non-standard schedule including nights, weekends and holidays as required.
• May require up to 50% travel.

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com