American Residential Services

HVAC Service Manager

American Residential Services  •  $120k - $130k/yr  •  Baltimore, MD (Onsite)  •  1 month ago
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Job Description

Company Name

Blue Dot Heating, Air Conditioning

Pay: $120k - $130k per year base salary Key Bonus Incentive: Bonus calculated on branch performance

Blue Dot Services of Maryland, in partnership with American Residential Services (ARS), the largest provider of residential HVAC, Plumbing, and Electrical services in the U.S., employs over 7,000 professionals nationwide. With 45+ years of experience, we proudly deliver top-quality service to customers every day.

We are seeking an experienced HVAC Service Manager to lead and develop our residential HVAC service department, manage HVAC technicians, and ensure high-quality heating and air conditioning service operations

What We Offer

  • Insurance access after 31 days of employment

  • Low-cost medical insurance (starting at ~$5/week)

  • Dental and vision insurance options

  • Health Savings Account (HSA) or Flexible Spending Account (FSA)

  • 401(k) with company match

  • Paid time off and holiday pay

  • Company-paid life insurance

Responsibilities

What You’ll Do

As an HVAC Service Manager, you will oversee daily operations for residential HVAC service technicians and ensure efficient delivery of heating and air conditioning service and repairs

  • Lead and manage the HVAC service team, including hiring, scheduling, training, coaching, and performance management

  • Oversee daily operations of residential HVAC service calls and repairs

  • Monitor labor costs, materials, equipment, and expenses to maintain service department profitability

  • Ensure HVAC service quality, customer satisfaction, and operational efficiency

  • Coordinate with dispatch and customer service teams to optimize technician scheduling

  • Conduct job site inspections and ensure compliance with HVAC codes and safety standards

  • Track department operations including technician productivity, tools, vehicles, and equipment

  • Provide hands-on training and development for HVAC service technicians

  • Lead regular technician meetings and monitor key performance indicators (KPIs)

Qualifications

What You’ll Bring

  • 3 years of HVAC service experience and/or HVAC management experience

  • Strong knowledge of residential HVAC systems, heating and air conditioning service, and HVAC code compliance

  • State license and HVAC code knowledge preferred

  • Valid driver’s license with a good driving record

  • Strong leadership, communication, computer, and analytical skills

  • Ability to manage people, operations, and budgets effectively

For questions about the role, you may contact our recruiting team at 571.358.5686

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. * Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

American Residential Services

About American Residential Services

ARS® / Rescue Rooter® is a leading brand of American Residential Services LLC., which provides heating, air conditioning, indoor air quality, plumbing, drain cleaning and sewer line services from company-owned locations across the United States. United by exceptional service, the ARS® / Rescue Rooter® Network serves both residential and light commercial customers.

ARS® / Rescue Rooter® provides cooling, heating, and plumbing services with a knowledgeable team of trained specialists who have the professional experience to do any job right – the first time.

You can count on our courteous technicians, plumbers, and Comfort Advisors to provide you with exceptional service – 7 days a week.

When our employees visit your home, rest assured that they have passed national background and drug tests, and are equipped to provide you with the service you need.

We treat you and your property with respect by calling before we arrive at your property, providing an honest, upfront estimate you approve before any work is done, and taking care of your property by using shoe covers and drop cloths as needed.

Industry
Unknown
Company Size
1,001-5,000 employees
Headquarters
Memphis, TN
Year Founded
2006
Website
ars.com
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