HTS Engineering - Heat Transfer Solutions

HVAC Service Account Manager

HTS Engineering - Heat Transfer Solutions  •  Chicago, IL (Onsite)  •  2 hours ago
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Job Description

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.

Your primary focus will be on creating opportunities, leading sales efforts, and securing new projects and service contracts within our extensive range of current and future offerings.

We are seeking a dynamic individual who excels in networking, problem-solving, and delivering high-value solutions to customers. The ideal candidate will have a proven track record in dealing with high-profile clients, understanding their pain points, and developing tailored solutions to meet their needs.

Essential Functions

  • Strategic Client Acquisition: Take initiative to identify and onboard new customers, showcasing a proactive approach in targeting and securing key accounts.
  • Complex Project Sales: Demonstrate the ability to identify and close large, intricate projects and solutions within the defined market segments.
  • Relationship Management: Develop and maintain strong relationships with both new and existing key customers, ensuring continuous engagement and satisfaction.
  • Team Collaboration: Foster a collaborative selling environment, leveraging subject matter experts to provide unique and value-driven solutions to customers.
  • Customer Service Excellence: Uphold the highest standards of customer service, both externally with clients and internally with colleagues, to ensure a seamless experience.
  • Performance Management: Meet and exceed key performance indicators, managing to service level agreements (SLAs) and other critical deliverables.
  • Data Management: Maintain accurate sales forecasting and customer information within the company's CRM system and other relevant tools.

Education And Experience

  • 5+ years of identified HVAC market experience, commercial construction sales or account management.
  • Bachelor’s degree in business, communication, marketing a related field or extensive, proven relevant industry experience is preferred

HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by laws.

HTS Engineering - Heat Transfer Solutions

About HTS Engineering - Heat Transfer Solutions

Your success is our success.

With 16 offices in Canada and the United States, full-service HVAC&R equipment distributor HTS has grown significantly since its 1992 founding. The reason? A single focus on creating success for all those involved with cooling and heating decisions – from selection, design and purchase, to installation and maintenance.

Architects, engineers, building owners, general contractors, mechanical contractors and facilities maintenance teams ─ as well as the leading manufacturers we represent ─ routinely turn to HTS for Real Solutions to issues ranging from energy efficiency and environmental issues to building economics and comfort for building occupants.

But more compelling, they turn to HTS because they know we understand their unique viewpoints, needs and concerns and are able to provide insight and manage projects in a way that both the project and the people involved achieve pre-established goals.

Our industry experience spans industrial, institutional, commercial and residential projects of all sizes throughout the US and Canada.

The HTS parts department provides our locations with unparalleled customer service and support for the dozens of manufacturers and hundreds of parts we proudly represent.

Our Departments (vary by location):

Custom Equipment Sales

Airside Products Group

Building Automation

FIT Building

Service

Parts

HTS Partners:

Choice Partners

Industry
Construction & Skilled Trades
Company Size
501-1,000 employees
Headquarters
Toronto, CA
Year Founded
1992
Website
hts.com
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