Job Description

HVAC Senior Service Technician

Department: HVAC

Employment Type: Full Time

Location: Rochester, NY

Compensation: $30.00 - $42.00 / hour

We are seeking an experienced HVAC Senior Service Technician to join our growing team. This role is ideal for a highly skilled technician who takes pride in diagnosing, repairing, and maintaining HVAC systems while delivering top-tier customer service. The Senior Service Technician will also serve as a technical leader in the field, mentoring junior technicians and representing the company with professionalism and integrity.

Responsibilities

• Install, maintain, and service HVAC equipment
• Perform maintenance and repairs when needed
• Diagnose electrical and mechanical faults with HVAC equipment
• Communicate with client to ensure work is completed to their satisfaction
• Must wear approved uniform and conduct yourself in a professional manner
• Must be on time and ready to complete the task at hand
• Submit required paperwork on a daily basis
• Maintain cleanliness of vehicle, tools, and equipment
• Attend weekly department meetings
• Ability to use the required tools to complete the required task
• Follow all safety protocols
• Understand and wear personal protection equipment (PPE)
• Follow all established procedures and standards communicated by management

Qualifications

• Customer service skills
• Ability and willingness to work standard business hours
• Detail oriented and organized
• Knowledge of HVAC equipment
• Technical aptitude
• Verbal and written communication skills
• Valid driver’s license
• OSHA 10 Certified/EPA Certified Preferred
• Ability to lift, pull, carry, push up to 50 pounds
• Ability to lift, pull, carry, push over 50 pounds with assistance of others and/or equipment
• Ability to complete repetitive tasks which may include overhead or awkward positioning
• Tasks include lifting, digging, climbing ladders, and entering small or confined spaces

Benefits

• Competitive pay
• Comprehensive health insurance (including dental and vision)
• Health Saving Account with company contribution
• Company Paid Life Insurance
• 401(k) plan with company matching
• Generous paid time off
• Paid Holidays