Job Description

Lead the Team. Grow the Business. Build the Future.

Are you a proven HVAC sales leader who knows how to build winning teams, drive results, and create exceptional customer experiences?

At Diamond Heating, Cooling, Plumbing & Electrical, we believe HVAC sales is about more than selling equipment. It’s about solving problems, earning trust, creating comfortable homes, and giving customers solutions they feel good about.

What You'll Do:

• As our HVAC Sales Manager, you’ll lead and develop a team of HVAC Comfort Consultants while helping drive the growth and success of our residential sales operation.
• You’ll be responsible for people, performance, process, and profit—creating a sales culture where consultants have the training, tools, and support they need to succeed.
• You’ll coach your team, monitor KPIs, ride along on appointments, help close opportunities, solve customer escalations, and continuously look for ways to improve the sales process.
• Drive monthly revenue, close rates, average ticket, and overall sales performance
• Partner with installation, service, dispatch, operations, and leadership to ensure sold jobs are completed accurately and efficiently.
• Monitor job quality, callbacks, customer satisfaction, and overall sales performance
• Partner with leadership on forecasting, reporting, budgeting, and P&L performance
• This is a hands-on leadership role for someone who wants to make an impact—not just manage from a desk.

Requirements

• 5+ years of residential sales or in-home sales experience in a trade industry
• Proven success leading, coaching, or developing a sales team
• Strong knowledge of residential HVAC systems, products, and installation processes
• Demonstrated ability to consistently hit or exceed sales goals
• Strong understanding of KPIs, sales metrics, and performance management
• Excellent communication, presentation, and negotiation skills
• Comfortable coaching sales consultants in the field
• Strong organizational and time-management skills
• Ability to make decisions and solve problems in a fast-paced environment
• Customer-first mindset with strong business judgment
• Comfortable using CRM systems and basic computer applications
• Ability to collaborate effectively across departments
• Valid driver’s license and clean driving record
• Must pass a background check and drug screening

FAIR, FLEXIBLE & PERFORMANCE-DRIVEN PAY

• Competitive compensation benchmarked to the market
• Incentive-based compensation and performance opportunities
• Potential up to 200K +
• Relocation assistance

BENEFITS THAT SUPPORT THE WHOLE YOU

• Medical insurance paid for employees, with affordable family option
• Vision and dental plans with low premium
• HSA and copay plan options
• 401(k) with competitive company matching

READY TO LEAD THE NEXT LEVEL?

If you’re the kind of leader who can build people, drive performance, win customers, and make a team better, we want to meet you.

Diamond is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor.