Job Description

The Opportunity

At InterContinental Hayman Great Barrier Reef, every day begins with ocean views and the spirit of true hospitality. Live, work, and thrive on one of the iconic 74 Whitsunday Islands, where a rewarding career meets an extraordinary island lifestyle—delivering and inspiring incredible experiences for our guests and colleagues alike.

As our HVAC Technician, you’ll maintain, repair and optimise air conditioning, ventilation and refrigeration systems across the resort and Staff Village, ensuring everything operates safely, efficiently and reliably.

Your day-to-day responsibilities will include, but are not limited to:

• Maintain, repair and optimise HVAC, ventilation and refrigeration systems across the resort and Staff Village, minimising disruption to guest and resort operations.
• Carry out preventative maintenance on split systems, VRV/VRF systems, commercial chillers, chilled water systems, AHUs and FCUs.
• Ensure fridge, freezer and cold room equipment operates efficiently across kitchens, bars and storage areas.
• Diagnose faults, complete repairs and respond to urgent maintenance requests and after-hours emergencies.
• Maintain accurate service records, monitor work progress and escalate issues when required.
• Work collaboratively with Engineering, other trades and departments to ensure smooth resort operations.
• Monitor stock levels, organise supplies and support apprentices and junior team members.
• Maintain safe, clean work areas and comply with relevant safety, environmental and industry standards.
• Deliver friendly, professional service while upholding InterContinental brand standards and identifying opportunities to improve equipment reliability and energy efficiency.

Your technical skills, teamwork and attention to detail will help ensure a comfortable environment for our guests and colleagues while keeping our island resort operating at its best.

Base rate $47.12 + penalties + loading + super

See Yourself in Our Team

To be successful in this full-time role, you will have:

• A recognised trade qualification in Air Conditioning and Refrigeration.
• A current Refrigerant Handling Licence and Refrigerant Trading Authorisation, as applicable.
• A valid Queensland driver’s licence and Queensland White Card.
• Previous experience in HVAC and refrigeration maintenance, with knowledge of domestic and industrial plant and equipment.
• Practical skills in fault finding, preventative maintenance and the safe use of tools and equipment.
• A strong commitment to safety, attention to detail and maintaining high operational standards.
• The ability to work independently, collaborate with other trades and support your team when needed.
• The physical fitness required for the demands of the role and flexibility to work weekends, public holidays and varying hours as required.

Live the Island Life

• Join a vibrant and diverse team, making lifelong friendships, and become part of an unforgettable island community.
• We make island living convenient and affordable with subsidised staff accommodation and meals. We also offer dedicated staff facilities - pool, beach, gym, bar, diner, laundry, and more.
• Enjoy swimming, snorkelling, hiking, kayaking, and exploring the Whitsundays after your shift or on your days off.
• Your commute ends in paradise, with beautiful beaches and breathtaking ocean views just moments away.
• Grow your career with opportunities for career growth, training, and professional development.
• Enjoy exclusive employee, friends, and family discount rates across our InterContinental Hotels & Resorts properties worldwide.

At IHG Hotels & Resorts, we believe great hospitality starts with great people. We are committed to creating an inclusive workplace where everyone feels welcome, respected and valued. We encourage applications from people of all backgrounds, religions, genders, gender identities and sexual orientations. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.

If you require any adjustments during the recruitment process, please let us know, we're here to support you.

Ready to Work in Paradise

• Please visit our Careers Page for all details regarding living and working on Hayman Island at: https://haymanisland.intercontinental.com/careers/ or click the ‘Apply Now’ button.
• We also invite you to learn more by following our social channels:
• Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers

Applications close on 30th October 2026. We will be reviewing and contacting candidates throughout the advertising period. The application may close earlier if the position is filled.