Job Description

Quality Control (QC) Specialist – TRIO Heating, Air & Plumbing
San Jose, CA
Full-Time | Leadership Technical Role
$70,000–$120,000 (Base + Performance Pay)

Be the Standard. Drive the Quality. Own the Craft.
Apply Online: TrioHeatingandAir.com/Careers
Call Us: (408) 290-9549

About TRIO
We’re not your average HVAC company. We’re breaking records, raising the bar, and building something special.

• Recognized by Bryant with 4 national awards
• Named Fastest-Growing HVAC Company in the Nation by ServiceTitan
• Featured on the Inc. 5000 list for explosive growth
• We plant one tree for every job we complete— 10,000+ trees and counting

At TRIO, we don’t just hire employees—we build legends. Now we’re looking for a Quality Control Specialist to join our elite team and protect the standards that have made us a national name.

The Role
As our QC Specialist, your mission is simple: make sure everything we install or repair reflects TRIO-level quality—no shortcuts, no excuses. You’ll lead inspections, reduce callbacks, coach the field team, and bring a new level of precision and pride to the craft.

What You’ll Do
Ensure Quality & Reduce Callbacks

• Inspect residential HVAC installations and service jobs
• Identify trends in callbacks and fix issues at the root
• Coach techs and installers in real-time to elevate workmanship

Ride-Alongs & Field Support

• Mentor technicians during live jobs
• Provide on-site troubleshooting, support, and technical validation
• Step in to help complete jobs when needed

Recall, Warranty & Inspection Oversight

• Manage warranty and recall processes for install and service
• Oversee final inspections and corrections with city requirements

Train & Develop Technicians

• Lead weekly QC sessions with department heads
• Conduct in-field and in-office training sessions
• Help create technical tests, training guides, and growth plans
  

Document & Track Everything

• Maintain accurate QC logs in ServiceTitan
• Provide data and insights to improve team performance
  

What We’re Looking For
? 5+ years of HVAC experience (Service + Install)
? Leadership/Training experience highly preferred
? Strong troubleshooting & system knowledge
? Detail-oriented, organized, and sharp communicator
? Proficient with ServiceTitan or similar software (preferred)
? EPA required | NATE preferred | Driver’s License required

What We Offer
$70,000–$120,000 (Base + Performance Pay)
Company Vehicle (2023+ Model) + Gas Card
Full Benefits – Medical, Dental, Vision, Life
401k Matching – 30%
Paid Holidays & Vacation Time
Ongoing Training + Career Growth
NO ON-CALL

Ready to Own the Standard?
Apply now: TrioHeatingandAir.com/Careers
Call us: (408) 290-9549

You’re not just inspecting jobs—you’re shaping the reputation of one of the fastest-growing HVAC companies in America.
Be the expert. Be the leader. Be TRIO.

Requirements

Experience Residential HVAC: 3 years (Required)

License/Certification EPA (Required), NATE (Preferred), Driver’s License (Required)