Job Description

Outside Sales Manager Wanted! - Presque Isle, ME Dave's World (a Sila Services Company) is Maine’s most trusted heat pump installer, with over 20 years of experience and more than 14,000 households and businesses served statewide. Operating from 7 locations, we’re proud to serve every city, hamlet, town, and island of Maine. We can always get there from here!
Are you looking for stability, great benefits, advancement opportunities, and a best in class compensation plan that rewards you for your hard work? Come join the Dave's World team and experience what it's like to be a part of a company that also works for YOU Apply Today!
In exchange for your skillset and commitment, we offer:
- Warm, qualified leads!
- 401(k) with Company Match
- High-quality, Affordable Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Special deals/Discounts on a variety of services and entertainment
- Yearly Performance Reviews

Must Have Skills and Experience

• In-home HVAC sales leadership – Proven success managing and developing residential HVAC sales teams in a performance-driven environment.

• Structured sales management approach – Demonstrated ability to implement consistent sales processes, routines, ride-alongs, and accountability systems.

• Team development & coaching – Strong track record of coaching, mentoring, and training sales reps to improve close rates, average ticket, and overall performance. Currently team consists of 11 OSRs.

• Performance management – Experience setting clear KPIs (conversion rates, average sale, revenue per lead), inspecting results, and driving improvement through data.

• Turnaround capability – Ability to step into an underperforming team, quickly assess gaps, and implement disciplined action plans to stabilize and grow performance.

• Cross-functional alignment – Works effectively with service, install, dispatch, and finance to ensure operational execution supports the sales process.

• Accountability & discipline – Holds team members to clear expectations while maintaining a high-performance, professional culture.

Skills and Qualifications

• Sales strategy & forecasting – Ability to set realistic quotas, manage budgets, and forecast revenue in a fluctuating demand environment.

• Pipeline & lead management – Experience optimizing lead flow, improving conversion at each stage, and maximizing ROI on marketing spend.

• Recruiting & retention – Proven ability to hire, onboard, and retain high-performing sales talent.

• CRM proficiency – Experience with platforms such as ServiceTitan, Salesforce, or similar tools to manage performance and reporting.

• Value-based selling expertise – Strong ability to train teams to sell on value, not price, particularly in competitive or price-sensitive markets.

• Local market awareness – Understanding of local competition, pricing dynamics, and marketing channels that influence residential HVAC sales.

• Hands-on player-coach who leads from the front (ride-alongs, call reviews, real-time coaching).

• Brings structure to ambiguity—able to create clarity, consistency, and process where it’s currently lacking.

• High ownership mindset—takes accountability for team results and doesn’t defer blame to market conditions.

• Strong financial acumen—understands how sales performance impacts margin, profitability, and overall branch health.

• Skilled at building culture quickly—can stabilize morale while raising the performance bar.