Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonisation, helping customers reduce emissions and operate more efficiently across industries such as data centres, healthcare, and manufacturing.
With over 140 years of expertise, we combine advanced technology, lifecycle services, and a leading field organisation to deliver real-world results and drive performance where it matters most.
As part of Johnson Controls, Password Services delivers high-quality HVAC service and installation solutions across the UK.
We are seeking an experienced HVAC Installation Operations Manager to lead the overall performance of the Password Services installation business, with full accountability for delivery, customer relationships, and commercial outcomes.
You will take ownership of installation operations, including P&L performance, delivery, and business growth Leading a team of engineers, coordinators, and project managers, you will ensure strong performance, customer satisfaction, and high-quality delivery.
This is a hands-on leadership role combining operations, customer engagement, and business development, working closely with clients to drive service excellence and identify new opportunities.
Full P&L accountability for installation operations
Lead and develop a multi-disciplinary team
Oversee installation delivery, ensuring commercial, quality, and HSE compliance
Build and maintain strong customer relationships
Identify and develop new business opportunities
Drive performance and continuous improvement
Based within commuting distance of Droitwich
Minimum 3 days in the office
Regular travel to customer sites
Essential
HVAC operations or senior service management experience
Strong track record managing P&L and performance
Experience delivering HVAC installation projects
Leadership of multi-disciplinary teams
Commercial awareness and customer focus
Preferred
Background in HVAC service or installation
Experience in customer-led environments
Knowledge of long-term contracts or frameworks
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At Johnson Controls, we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.
Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.
Today, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.
Visit www.johnsoncontrols.com for more information.
