Job Description

HVAC Truck Based Serviceman (Union)

Johnson Controls is seeking skilled HVAC Servicemen to support customers across healthcare, manufacturing, higher education, K-12, and commercial real estate. This role offers the opportunity to commission, service, and maintain advanced commercial HVAC equipment while serving as a trusted advisor to customers on comfort, building inefficiency, and service-related issues.

Role Overview

In this field-based role, you will perform hands-on service work on commercial heating and cooling systems, support reliable equipment operation, and recommend solutions that improve efficiency, performance, and sustainability. You will work closely with customers and internal technical support resources to deliver safe, high-quality service and practical recommendations.

Key Responsibilities

• Commission, service, and maintain commercial HVAC equipment.
• Perform maintenance, repair, and replacement services on commercial heating and cooling systems.
• Consult with customers on comfort concerns, building inefficiency, and other service-related issues.
• Assist Journeymen with the repair and service of centrifugal, absorption, screw, and scroll chillers.
• Identify enhancements that improve customer system reliability and sustainability during service visits.
• Prepare labor and material quotes to support recommended repairs and improvements.
• Participate in rotating weekend, night, and holiday call-out service.
• Support safe and professional work practices in the field and maintain clear communication with customers.

How You Will Do It

• You will own your work with accountability, safety, and integrity, ensuring each service visit is completed to a high standard.
• You will stay close to the customer’s needs, focusing on the issues that matter most and removing obstacles to reliable building performance.
• You will look for ways to improve every day, using clear troubleshooting, candid communication, and practical problem-solving.
• You will win as one team by collaborating with Journeymen, Factory Technical Support, and customer stakeholders.
• You will use your technical judgment to diagnose equipment issues, recommend solutions, and communicate next steps clearly.
• You will follow the Service Technical Academy (STA) training path and use factory support resources to strengthen your expertise.
• You will work with the tools, safety equipment, uniforms, cell phone, technical equipment, and vehicle provided for the role.

Qualifications

• High School Diploma or equivalent.
• Two (2) years of commercial and/or industrial mechanical troubleshooting experience in the HVAC industry.
• Demonstrated knowledge of the maintenance and repair of three-phase commercial HVAC equipment, RTUs, heat pumps, and fans.
• Valid driver’s license.
• EPA Universal Refrigerant Certification.
• Good verbal and written communication skills.
• Adherence to the company Safety Program.
• Willingness to join the UA of Plumbers and Pipefitters.
• Ability to satisfactorily pass an examination to identify skills and knowledge, if required.

Nice to Have

• Five (5) years of commercial and/or industrial work experience in the HVAC industry.
• Demonstrated knowledge of the maintenance and minor repair of pumps, VFDs, Air Handling Units, and Rooftop Units.
• Experience with air-cooled chillers and large RTU coil and compressor replacements and service diagnostics.

Why Join Us

• Competitive pay and benefits.
• Factory certification through our Service Technical Academy (STA), with milestone recognition and monetary rewards.
• Advancement opportunities and direct access to Factory Technical Support.
• Safety equipment, uniforms, tools, cell phone, technical equipment, and vehicle provided.
• Incentives for executed recommendations you quote.

If you are ready to bring your HVAC expertise to a team focused on customer service, safety, and technical excellence, we encourage you to apply.

Pay Range: Hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.