Job Description

The HVAC Maintenance Technician provides maintenance on residential heating and air conditioning systems according to company standards while providing the customer with a high-quality experience.

Responsibilities:

• Conduct Comfort Club and revenue maintenance calls as well as parts/component replacement calls.
• Accurately documents age and type of each system component on invoices, costs for services and services completed.
• Debrief service call with dispatch after each service call.
• Inspection of area for cleanliness after job completion.
• Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
• Maintain a professional image and a courteous demeanor with customers and associates at all times.
• Follow safety policies and procedures.
• Abiding by ALL One Hour standards of performance and code of ethics.
• Respecting the customer’s property.
• Participate in ALL company sponsored training classes.
• Assist in mentoring and training maintenance technicians.
Qualifications:

• GED or High School Diploma
• Associate's degree in related field preferred
• Ability to pass NATE Core Test
• Solid communication and customer service skills
• Valid driver’s license and a clean driving record
• Ability to pass a background check and drug screen.
Physical Requirements:
• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Ability to work outdoors, in extreme temperatures, wet/humid environments, and/or with vibration
• Working with mechanical and chemical hazards and conditions including fumes, odors, dusts, gases, and/or poor ventilation
• Ability to climb, talk, crouch, stand, balance, reach, grasp, pull, lift, see, hear, and operate tools and vehicles