Job Description

UGI Heating, Cooling & Plumbing has served homeowners in Pennsylvania for over a century. Our team of talented, experienced and continuously trained technicians specialize in residential HVAC services. UGI was acquired by HomeServe in 2020. HomeServe, a certified Great Place to Work, values honesty, respect, collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA, is a global organization that serves millions of customers in the US, Canada, UK, France, Spain and Japan. Together, our vision is to become the first place people turn to for home repairs, and we invite you to be part of that vision!

HVAC Installer: Ensures the proper operation and performance of customers’ heating/air conditioning and/or refrigerant systems in a residential environment. Identify, repair/replacement needs necessary to maintain equipment and systems; providing necessary information on the proper uses of the equipment; and ensuring adequate materials are available and on-hand to perform all necessary service.

• Coordinates with Dispatch and management team to ensure work orders are accurately received and attended to in a timely manner based upon established goals and service standards.
• Diagnoses malfunctions of heating/air conditioning/systems and/or components in residential HVAC units for the purpose of identifying repair/replacement needs necessary to maintain equipment and systems.
• Install heating/air conditioning/refrigeration systems and related equipment and/or components (e.g. unit heaters, pumps, safety controls, valves, etc.) with the purpose of ensuring safe and efficient operation of equipment.
• Manage repair costs while minimizing inefficiencies.
• Achieve all first-time fixes, productivity, customer service and other performance goals in a consistent manner.
• Maintains tools, supplies and/or equipment (e.g. torches, cutters, drills, test equipment, filters, control components, fan blades, gaskets, seals, etc.) for the purpose of ensuring the availability of items and equipment is in safe operating condition.
• Manage and maintain appropriate inventory ensuring availability of required parts and equipment on an ongoing basis.
• Repairs various items, systems and/or components (e.g., air conditioning systems, heating units such as: steam boilers, forced air, and hot air systems.) for the purpose of providing renovation and preventive maintenance of heating/air conditioning and refrigeration systems.
• Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items.
• Responds to emergency situations for the purpose of resolving immediate safety concerns.
• Transports various items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at job site.
• Must be able to work independently, and have good customer communication skills.

These duties are not meant to be all inclusive, but represent the typical type of work performed by employees in each job classification. The Company reserves the right to add to, modify, or delete the duties and responsibilities shown as it deems appropriate. Employees in each classification will also perform, as required, all duties of lower rated job classifications.

Qualifications:

• General knowledge of electrical wiring of Furnaces, Boilers and Air-Conditioning systems.
• Ability to fabricate miscellaneous sheet-metal transitions.
• Ability to remove Domestic Hot Water Heaters, Furnaces, Coils, Condensers and Boilers with minimal damage.
• Ability to perform a complete installation of Domestic Hot Water Heaters, Furnaces, Coils, Condensers and Boilers.
• Ability to perform part replacement installations.
• Ability to install/repair gas piping, water piping, near boiler piping and the sweating of copper piping.
• General knowledge and understanding on the sequence of operation regarding Domestic Hot Water heaters, Furnaces, Coils, Condensers and Boilers to perform routine maintenance.
• Minimum requirement is a High School Diploma or General Education Degree (GED)

In Return We Offer:

• Competitive compensation
• Union position
• Company Vehicle Provided
• Tools & Uniforms provided by the Company
• Career development and advancement opportunities
• Excellent benefits including generous medical, vision, dental and life & disability insurance
• 401(k) plan with a company match

HomeServe USA is an equal opportunity employer.

#UGI