F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical

HVAC Dispatcher

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical  •  $20/hr  •  New Castle, DE (Onsite)  •  17 hours ago
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Job Description

F.H. Furr is expanding and seeking a detail‑oriented, organized, and customer‑focused Dispatcher to join our New Castle, DE team. This role plays a key part in ensuring efficient scheduling, strong communication, and exceptional service delivery for our customers and technicians.

Responsibilities

  • Coordinate and dispatch service technicians based on skill set, availability, and customer requirements
  • Monitor job progress and make real-time adjustments to ensure schedule accuracy
  • Provide customers with updates, estimated arrival times, and follow-up communication
  • Support field technicians by relaying job-related information and ensuring proper documentation
  • Maintain accurate records within the dispatching system
  • Collaborate closely with customer service, service managers, and field teams

Preferred Qualifications

  • Prior experience in dispatching or scheduling
  • Experience with ServiceTitan and/or ProBook is strongly preferred
  • Excellent multitasking, communication, and problem-solving skills
  • Ability to work in a high-paced environment with shifting priorities
  • Strong customer service orientation and teamwork mindset

What We Offer

  • Competitive compensation
  • Opportunities for career growth within a rapidly expanding company
  • Supportive and collaborative work environment
  • Comprehensive benefits package (medical, dental, vision, 401k, etc.)
  • Paid time off and company-sponsored training

F.H. Furr may conduct a preemployment background check and drug test, subject to applicable law.

Posted Min Pay Rate

USD $20.00/Hr.

Posted Max Pay Rate

USD $25.00/Hr.

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical

About F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical

As a community-oriented company for over 40 years, we put our customers first and stand behind our products and services. Whether the job is for plumbing, heating, air conditioning, or electrical, our knowledgeable, experienced, and professional technicians will get it done right - the first time. At F.H. Furr, long-term customer satisfaction is important to us; that's why we install state-of-the-art equipment that comes with a 100% satisfaction guarantee. See why we’re the most trusted plumbing, HVAC, and electrical company in Northern Virginia, D.C., and Maryland, and call us TODAY! We're ready to serve you.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Manassas, VA
Year Founded
1981
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