Job Description

HUMANITARIAN COORDINATOR TEAM/PROGRAMME: Program Operations LOCATION: Juba – covering all Areas GRADE 2 POST TYPE: National

CHILD SAFEGUARDING:

Level 3: The role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ROLE PURPOSE:

The Humanitarian coordinator is responsible for providing oversight for emergency preparedness, response and recovery in all SCI SSD Areas, ensuring that the field teams have the capacity to respond to emergencies throughout the area of responsibility. S/he will provide direct support to field teams on preparedness, response and recovery projects (Including HF) to ensure effective identification, design, planning, management, implementation, exit and transition, monitoring, evaluation and learning. S/he is responsible for managing substantial flexible emergency response funding through Humanitarian Fund including planning, tracking of allocations, monitoring, and reporting as well as supporting fundraising efforts, including raising alerts. In addition, the Humanitarian Coordinator will ensure that the Emergency Preparedness Plans are regularly updated in line with Save the Children Humanitarian Management Procedures. S/he leads on partner and staff capacity building on emergency preparedness, response and recovery in all Areas. This role is demanding and demands someone who is a team player, innovative, flexible, willing to travel regularly, and able to collaborate effectively across teams in field offices. In the event of a major humanitarian emergency, the post holder will be expected to lead initially emergency response with local response teams and work outside the normal role profile and be able to vary working hours accordingly. The person is also expected to support the Humanitarian Team Leader in Humanitarian strategy, proposal development, cluster engagement’s, partner implementation support, EPP development, HF Applications, trends monitoring and design of humanitarian projects,

SCOPE OF ROLE:

Reports to: Humanitarian Team Leader.

Number of direct reports: None. During emergency responses, will have to collaborate strongly with Field Managers, Technical Specialists and Head of Technical Unit.

Works closely with Field Managers, Awards Team, Supply Chain team, Program Development, Quality (PDQ) team, and finance team.

Budget Responsibilities Humanitarian Fund allocated to all Areas and delegated awards as per Scheme of Delegation

KEY AREAS OF ACCOUNTABILITY:

Humanitarian Preparedness, Coordination, and Operations Management

• Support the Humanitarian Team Leader in strengthening emergency preparedness and ensuring readiness of Area and Field Offices to respond effectively to emergencies.
• Lead and assist in the development, review, and updating of Emergency Preparedness Plans (EPPs) and annexes in line with Save the Children’s Humanitarian Management procedures.
• Collaborate with field teams and local partners to develop field-level preparedness plans aligned with national and SCI standards.
• Facilitate and co-lead emergency preparedness and contingency planning workshops for staff and partners to clarify roles and responsibilities.
• Monitor contextual changes, identify emerging risks, and coordinate timely response actions with relevant humanitarian actors.
• Support the preparation of humanitarian strategies, situation analyses, member updates, and response briefings.
• Oversee the management of the Humanitarian Fund and other emergency response projects to ensure quality implementation and compliance with donor and SCI requirements.
• Facilitate effective project planning, including work plans, budgets, procurement, and HR plans, ensuring timely delivery of activities.
• Track and monitor project implementation, procurement, and recruitment processes, maintaining strong coordination between Country Office and field locations.
• Conduct monthly review meetings at field level to assess progress, budget performance (BvA), and compliance, and recommend corrective actions.
• Work closely with the PDQ team to ensure quality assurance and accountability in all humanitarian interventions.
• Maintain regular communication with Emergency Response Teams (ERTs) to identify support needs and provide technical guidance and capacity building.
• Ensure field teams have access to up-to-date tools, templates, and guidance for effective project management.
• Prepare and share monthly humanitarian updates with senior management, summarizing progress, funding status, operational challenges, and emerging priorities.
• Take part and provide updates during HF quarterly monitoring calls

Awards Management, Programme Development and Reporting

• Overall management of Save the Children Areas Humanitarian Fund allocation and other flexible emergency response funding.
• Primary contact point with the Country Office Humanitarian Team for all aspects of award management related to the Humanitarian Fund including top-ups, amendments, and revision of program documents.
• Working with field teams on the preparation and submission of high-quality reports ensuring accurate MEAL data and case studies/success stories as required.

Supply Chain

• Work closely with the Supply Chain team to ensure that adequate pre-positioned stocks are in place, well utilised and replenished in line with the pre-positioned stock SOP, with special focus on medical pre-positioned stock
• Lead on monthly pre-positioned stock reviews, again with special focus on medical stocks to avoid risk of stock outs or expiry of pre-positioned items.
• Contribute to procurement planning and follow-up of any emergency response-related procurement.
• In collaboration with Area Managers and HR, establish Emergency Response Teams and field-level humanitarian focal points, including updating ToRs.
• In collaboration with the Head of Emergency Response and HR put in place a clear system of internal deployments to support emergency responses.
• Identify, and where applicable provide, learning and training opportunities for Save the Children staff and partners to build the capacity of the humanitarian staff members and to build a culture of emergency response (e.g. ERT capacity-building activities).
• Work closely with the Partnership Coordinator to ensure that partners are involved in emergency preparedness planning, ‘zero agreements’ with emergency response partners are maintained, and capacity-building plans for partners are delivered.

Capacity Building

Surge Support

• Flexibility to provide surge support to scale-up current programs or initial surge capacity for the start-up of a new response; provide assistance in launching rapid assessment, overseeing data collection, write up of needs assessments, work-planning, communication

BEHAVIOURS (Values in Practice)

Accountability:

• holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically and on a global scale.

Collaboration:

• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to.

Creativity:

• develops and encourages new and innovative solutions
• Willing to take disciplined risks.

Integrity:

• honest, encourages openness and transparency; demonstrates highest levels of integrity

QUALIFICATIONS AND EXPERIENCE

Essential

• BSc/BA in relevant qualification or equivalent in experience.
• 5 years of demonstrable management experience in humanitarian operations, including experience within a complex country programme in an emergency response or fragile state
• Sound knowledge of international humanitarian architecture, systems, coordination mechanisms and donors, and of procedures, accountability frameworks and best practices in emergency response management
• Significant experience of NGO emergency program cycle management, including field-level project planning and implementation.
• Demonstrable financial and budget management experience, experience as a budget holder
• Good knowledge and experience of supply chain systems and requirements in a multi-location, multi-sector programme setting.
• Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions
• Ability to write clear and well-argued proposals and/or reports; experience in proposal coordination and development.
• Excellent planning, management and coordination skills, with the ability to organize a substantial workload comprised of complex, diverse tasks, responsibilities, and work calmly under pressure.
• Proactive and solutions focussed, with an ability to remain detail-oriented while maintaining strategic oversight.
• Proven team working skills, adaptability and flexibility.
• Computer literacy and proficiency in MS Word and Excel spreadsheets
• Fluency in written and spoken English and local languages

Desirable

• Experience in South Sudan or a complex and matrix-managed organization.
• Skills and experience in training and capacity building.

Date of issue: 16th March 2026 Author: Jendia Pamela

Save the children India employ approximately 300 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.