Job Description

Generic Responsibilities

• Support the HAS Manager and/or Country Director to implement the NRC Global HAS Management System at the country level, prepare reports as required and execute the HAS Operational Plan.
• Contribute to a culture of enabling a safe and principled humanitarian response and support the implementation of Safe and Inclusive Programming Minimum Standards.
• Line management responsibility for direct reporting staff. This includes:
• Performance management process: setting clear goals aligned to strategic priorities, and to follow up and support staff’s achievement.
• Workforce planning, recruitment, staff induction and development, and support for Duty of Care.
• Support the Area Manager with contextual analysis.
• Contribute to the development of country-level HAS documents, including contingency plans, access strategies, and context-relevant Standard Operating Procedures (SOPs), in line with organisational standards.
• Support the Area Manager in conducting Security Risk Assessments (SRAs) and access assessments, including Rapid SRAs for new operational locations, and collaborate with management to implement relevant mitigation measures and support safe programming, with a focus on the country office.
• Support the Area Manager to maintain oversight of compliance with NRC’s HAS Management System at the country level.
• Facilitate ongoing culture of learning relevant to Humanitarian Access and Safety and arrange for trainings including Hostile Environment Individual Security Training (HEIST), Field First Aid, drills and simulations for NRC staff and partners, in line with NRC policies.
• In consultation with the Area Manager, communicate, and coordinate with relevant external actors and coordination structures and build relationships with various stakeholders to inform operations and security management as well as increase humanitarian access and protect humanitarian space at the country level.
• Ensure adherence to NRC policies, guidance and procedures, and a specific responsibility for HAS policies and procedures.

Specific Responsibilities

• In coordination with Area Manager, responsible for key processes as workforce planning, recruitment, staff induction and development and support for Duty of Care for area-level HAS staff.
• Maintain an up-to-date comprehensive understanding of the country’s humanitarian context of the Area, including analysis and forecasting, to regularly brief country management on key security developments, NRC exposure, access challenges, and emerging threats to inform decision-making.
• With Area Manager, ensure compliance with the of NRC’s HAS Management System, encompassing the HAS Policy and risk management procedures, Minimum Operating Standards (MOS), the Humanitarian Access framework, and crisis management procedure.
• Provide sustained support to operational teams and management during critical incidents and facilitate documentation and learning.
• Provide support to the annual access severity mapping.
• Contribute to NRC’s Risk Management process by supporting the Risk and Compliance team and other risk owners in identifying, assessing, and managing organisational risks.
• Collaborate with the Area Manager, People and Organisation staff, and the Country Director to ensure Duty of Care standards are upheld, reflecting the diversity of the NRC workforce and visitors to the country.
• Work with management to ensure that all staff give their informed consent based on briefing upon arrival and that updates are regularly shared on the security context.
• Support the Area Manager on emergency preparedness and contingency planning.
• Collaborate with the Area Manager to manage access, safety and security related incidents at the Area level, ensuring their documentation in NRC Protect.
• Contribute, in collaboration with the Area Manager, to improving humanitarian access for NRC operations by providing technical support on tools and strategies, supporting capacity building for staff, and assisting teams in developing access strategies and engagement plans.
• Ensure that HAS training tracker is up to date for country office staff.
• Advise on the engagement with parties to the conflict, including non-state armed groups and state armed forces at the country level, when designated by management.
• Participate in Project Cycle Management by providing contextual analysis and technical advice on operational and programmatic modalities for country-wide projects.
• Provide the relevant HAS information required for project proposals to donors, internal or external audits, and any other requests as needed.
• Contribute to capacity building and knowledge sharing initiatives with local partners regarding security risk management and humanitarian access, in coordination with the Area Manager the partnership focal points.
• Promote safeguarding principles and commitments within NRC and amongst communities.
• Liaise with authorities at the Area level.
• Perform any other tasks related to HAS and the position as delegated by the line manager.

Generic Professional Competencies

• Minimum three years of relevant experience in a humanitarian/recovery context.
• Solid understanding of the Humanitarian Principles and their application in programmatic and advocacy responses, NGO safety and risk management, humanitarian access, and civil-military coordination.
• Previous experience working in complex contexts and understanding of access negotiations.
• Proficient in MS Office applications including Word and Excel.
• Prior experience as a trainer is an added value.
• Working proficiency in English and Arabic, both written and verbal.

Context Related Skills, Knowledge, and Experience

• Demonstrated knowledge of context.
• Experience in liaising with communities and authorities as well as with NGOs.
• Experience in risk management with implementing partners

Behavioural Competencies

• Handling insecure environment
• Planning and delivering results
• Working with People
• Analysing
• Communicating with impact and respect
• Coping with change

Leadership Profile Competencies

• Build meaningful relations
• Empower people
• Deliver results
• Act with integrity

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH