Job Description

Posting number: 08934

Department: Public Health

Division: Preventive Health

Job classification: Human Services Technician

Posting type: Open

Categories: Public Health, Office and Administrative Support

M-F 8:00 am - 5:00 pm
Some Thursdays 8:00 am - 8:00 pm (Weekly working hours will be no more than 40)
When working night clinic, hours will be adjusted

Examples of duties

The successful candidate should have the following knowledge, skills and abilities:

Proficiency to perform basic computer functions using State computer system, Crossroads, and MS Office software.

Ability to type a minimum of 45 wpm.

Ability to communicate effectively orally and in writing.

Ability to interpret and explain WIC program guidelines.

Ability to prepare accurate documentation of all transactions.

Ability to maintain effective working relationships with peers and clients.

Qualifications

Graduation from high school or GED, at least one year of office/clerical experience and the ability to type 45 wpm.

A higher education level may be considered as a substitution for part of the experience.

A valid driver's license is required.

Preferred Skills Include:
Bilingual in English/Spanish
Being culturally sensitive
Being well organized
Providing outstanding customer service
Practicing effective time management skills
Accurate data entry skills
Attention to detail
Multitasking
Teamwork, Flexibility and Reliability
Dedication to work
Working independently

Supplemental information

Essential duties and responsibilities include but are not limited to:

Determines eligibility and income screening for the WIC Program.

Scheduling appointments.

Helping with measurements and finger sticks.

Working at satellite clinics as needed.

Explaining the program rules and responsibilities to participants.

Issuing electronic cards and explaining how to use the benefits.

Answering phone calls.

Calling participants to remind them of their appointments.

Other related duties.