Job Description

Requisition No: 872444

Agency: Children and Families

Working Title: HUMAN SERVICES SUPERVISOR II - F/C - SES - 60007049

Pay Plan: SES

Position Number: 60007049

Salary: $38,035.92 Annually

Posting Closing Date: 03/25/2026

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The Florida Department of Children and Families (DCF) isthe state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

North Florida Evaluation and Treatment Center (NFETC) is a 216 bed, all male, forensic, mental health rehabilitation facility. The Center is located in northeast Gainesville, Florida on 639 picturesque acres with regular sightings of deer, turkey and other wildlife. NFETC employs a variety of entry level to leadership positions including food service, maintenance, direct care, nurses, counselors, rehab therapists, medical doctors, security, psychiatrists, and psychologists.

NORTH FLORIDA EVALUATION AND TREATMENT FACILITY IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

This is a highly responsible and professional position that will serve as a Human Services Supervisor II - F/C - SES within the Nursing Division. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include:

• The incumbent of this position ensures the provision of residential care, assistance with enrichment activities and support of treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. The incumbent is responsible for ensuring that all subordinates treat people served in a respectful manner that preserves their dignity. The incumbent is responsible for ensuring that all subordinates develop and maintain a professional caregiver relationship with people served, and do not exceed relationship boundaries by developing personal friendships or sharing personal information.
• Ensure that all subordinates perform duties per their position description and performance expectations: Explain each performance expectation, reviewing listed operating procedures, documents, etc., and using specific examples of expected behavior; Observe, document, and provide feedback on performance of each expectation; Review performance evaluations of employees and provide feedback to supervisors; Explain changes in operating procedures involving subordinate duties; Review all types of documentation and provide feedback on accuracy.
• Ensure a physically and emotionally safe and secure environment for people served.: Observe unit wards or pods daily, document and report safety hazards and maintenance deficiencies; Observe subordinates' interactions and interventions with people served, co-workers, and subordinate employees, looking for behavior that is respectful and professional, maintains dignity, supports recovery and teamwork, and creates a work environment free of violence and harassment; Document and provide feedback to subordinates regarding interactions and interventions with people served and interactions with co-workers.
• Direct care of people served for the assigned shift: Ensure people served are supervised and have access to all scheduled services; Ensure work assignments provide supervision for people served; Ensure all subordinates receive required education and training; Manage shift procedures including, but not limited to, groups and ADL services, employee work scheduling, orienting and escorting people served, and preventing and managing psychiatric crises with people served; Maintain records and documentation for direct care employees on shift; Coordinate continuity of care for people served and consistency in employee operating procedures with other supervisors; create a safe recovery environment through use of verbal and non-verbal communication; create a safe recovery environment through use of physical intervention skills; document factually and objectively; manage direct care procedures for respective ward/pod; coordinate direct care employee education and training schedules; observe wards, and document and report safety hazards and maintenance deficiencies; review and observe employee performance and provide constructive verbal and written feedback; communicate and deploy information to subordinate employees in a manner that enables them to fulfill expected duties.
• Other duties as assigned.

Knowledge, Skills and Abilities required for the position:

• Knowledge of the principles and practices of health care or the behavioral sciences.
• Knowledge of supervisory principles and practices.
• Ability to participate as a team member in the screening and admission of clients.
• Ability to conduct inservice training in the areas of self-help, personal hygiene and resident living.
• Ability to develop methods for reporting changes in clients' vital signs and behavior.
• Ability to insure that safety precautions are implemented and hazards are removed.
• Ability to identify and follow through on needed maintenance work.
• Ability to coordinate the custodial upkeep and cleanliness of a unit.
• Ability to supervise people.
• Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to understand and apply applicable rules, regulations, policies and procedures.

Minimum Qualifications:

• Four years of direct care experience.

Candidate Profile (application) Requirements:

Candidate Profile (application) must be complete in its entirety.

• Work History - entered with the most recent/current listed first:
• Any and all State of Florida jobs
• Any and all Florida University jobs
• All periods of employment
• Periods of unemployment
• Gaps 3 months or more*
• Education
• Volunteer Experience
• Include supervisor names and phone numbers including current place of employment.
• * Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit www.mybenefits.myflorida.com

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENTOnly US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire For more information, please visit the SSS website: http://www.sss.gov

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.