Job Description

Requisition No: 873262

Agency: Children and Families

Working Title: HUMAN SERVICES SUPERVISOR II - F/C - SES - 60006122

Pay Plan: SES

Position Number: 60006122

Salary: $35,581.51 - $67,159.29

Posting Closing Date: 04/08/2026

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The Florida Department of Children and Families (DCF) isthe state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Florida State Hospital (FSH) is a mental health treatment facility owned and operated by the State of Florida and is part of the Department of Children and Families. The department’s mission is to “work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.”

FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

This is a highly responsible and professional position serving as the Human Services Supervisor II – F/C – SES within the Nursing Services in Unit 21 The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include:

• This position requires lifting, pulling, and squatting. Duties of this position require the incumbent to be knowledgeable of and utilize the principles of Total Quality Management.
• The incumbent of this position is responsible for supervising employees in UTR Specialist and Human Services Worker I and II positions who provide residential care, assist with enrichment activities and support the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. The incumbent is responsible for ensuring that all subordinates treat people served in a respectful manner that preserves their dignity. The incumbent is responsible for ensuring that all subordinates develop and maintain a professional caregiver relationship with people served, and do not exceed relationship boundaries by developing personal friendships or sharing personal information.
• The incumbent is responsible for ensuring that all subordinates perform duties according to their position description and performance expectations.

• • Communicate the direction of Florida State Hospital, Service Area, and Unit to subordinates.
  • Explain each performance expectation, reviewing listed operating procedures, documents, etc., and using specific examples of expected behavior.
  • Observe, document, and provide feedback on performance of each expectation.
  • Explain changes in operating procedures involving subordinate duties and ensure subordinates receive required education.
  • Review all types of documentation and provide feedback on accuracy.
  • Observe staff conducting groups and ADL assessments and provide feedback on performance (day and evening shifts).
  • Complete direct care supervisor checklists and provide feedback.

• The incumbent is responsible for ensuring a physically and emotionally safe and secure environment for people served.

• • Observe unit wards or pods daily, looking for, documenting, and reporting safety hazards and maintenance deficiencies.
  • Observe subordinates to ensure they interact and intervene to prevent and manage psychiatric crises with people served.
  • Observe subordinate interactions and interventions with people served and co-workers, looking for behavior (including appearance) that is respectful and professional, maintains dignity, and supports recovery and teamwork.
  • Observe subordinate interactions with people served to ensure relationships are within the boundaries of a professional caregiver and do not develop into personal relationships.
  • Observe subordinate interactions with co-workers to ensure a safe and professional work environment free of violence and harassment.
  • Document and provide feedback to subordinates regarding interactions and interventions with people served and interactions with co-workers.

• The incumbent is responsible for ensuring people are supervised and advocated for and have access to all scheduled services.

• • Prepare a work schedule and share with each subordinate daily.
  • Ensure work assignments provide supervision for people served.
  • Coordinate continuity of care for people served and consistency in employee operating procedures with other supervisors.

Knowledge, Skills and Abilities required for the position:

• Knowledge of the principles and practices of forensic rehabilitation.
• Ability to provide advice on problem cases.
• Ability to assist in prescribing therapeutic objectives for patients.
• Ability to coordinate and participate in therapy teams and group therapy sessions.
• Ability to observe changes in patients' behavior patterns.
• Ability to participate in making decisions regarding disposition and release.
• Ability to prepare reports.
• Ability to supervise people.
• Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Minimum Qualifications:

• Four years of direct care experience.
• Two years of Supervisory experience.
• A bachelor’s degree in an allied health field can substitute for 1 year of required experience of required DCS experience or administrative work. 
• Valid Driver’s License.

Preference will be given to applicants who have:

• Current employment at Florida State Hospital
• High School Diploma or GED.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of responding to qualifying questions and entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Candidate Profile (application) must be completed in its entirety:

• Include the supervisor names and phone numbers for all periods of employment.
• Account for and explain gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities, as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of responding to qualifying questions and entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit www.mybenefits.myflorida.com

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENTOnly US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire For more information, please visit the SSS website: http://www.sss.gov

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.