Office of State Human Resources
Temporary Solutions
Human Services Program Consultant II (S)
NC15
To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.
This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org.
Visit www.nctemporarysolutions.com for employment information.
Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time.
Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.
This temporary position is located at 1915 Health Services Way Raleigh, NC 27607-- Wake County, with the Department of Health and Human Services - HS - Social Services-Children's Services.
Job Order Hourly Rate of Pay: $35.00 (Based on education and/or years of relevant work experience reflected on the application).
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.
Job duties include, but may not be limited to:
This position serves as the EEC Program Consultant and provides statewide administration, implementation support, monitoring, and quality assurance for contracted Enhanced Emergency Care (EEC) services. The consultant works with EEC providers, county departments of social services, licensed private agencies, internal NCDHHS DSS teams, and other partners to support consistent service delivery, address program concerns, and promote safe and timely transitions for children and youth.
The consultant supports provider onboarding, explains program and contract requirements, develops implementation tools and guidance, monitors provider performance, reviews program and placement data, and identifies service gaps and opportunities for improvement. The consultant also coordinates corrective action activities and prepares reports to support program oversight, accountability, and leadership decision-making.
The position also dedicates a portion of its work to placement support and provides backup coverage for the Placement Support Consultant during periods of high demand, scheduled absences, or other operational needs. This may include triaging placement-support requests, helping counties identify resources, coordinating with providers, addressing placement barriers, and supporting transition planning. The consultant supports placement planning but does not make placement decisions, directs a provider to accept a referral, or assumes responsibility for county placement actions.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Master's degree in a discipline relative to the program from an appropriately accredited institution and three years of related experience; or Bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and five years of related experience; or an equivalent combination of education and experience.
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Max Austin Jacobson
MAX.JACOBSON@NC.GOV
Whether you are interested in the arts, transportation, IT, the environment, public safety, healthcare or countless other areas, the State of North Carolina has an opportunity for you.
North Carolina State Government employs more than 81,000 people across the state in various agencies, branches and universities. Our careers are as diverse as the citizens we serve! We are seeking skilled and dedicated individuals from a wide range of educational and experience backgrounds.
Governor Josh Stein believes in the potential of our great state and its people. He knows that we can build a state and an economy that work for everyone. By investing in our public schools and giving students the tools they need to succeed, creating good jobs and raising incomes for the middle class, and strengthening our communities, North Carolinians can live and work in places they are proud to call home.
Working for the State of North Carolina can offer you the chance to effect positive change for our residents and visitors, take advantage of numerous benefit options and advancement opportunities, and work in an environment that values collaboration, creativity, innovation and diversity. Learn more about state government jobs at https://www.governmentjobs.com/careers/northcarolina.
