HUMAN SERVICES ASSOCIATE - FINANCE
JOB OPEN DATE: 06/12/2026
JOB CLOSE DATE: 06/28/2026
SALARY:
Departmental Hiring Range $36,847- $45.533
Position Salary Range $36,847 - $57,960
Under general supervision, performs clerical and clerical-administrative duties to provide a variety of services while working in one or more program areas in support of agency clients. Employees work in service and administrative program areas performing abroad variety of office and program support responsibilities that require applying office and administrative practices, policies and procedures to perform specific office support activities. Employee will be front facing to clients and will administer EBT education, cards, and receive requests.
Knowledge of principles and processes for providing customer and personal services (including customer needs assessment, meeting of quality standards for services, and evaluation of customer satisfaction); structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; and administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, and other office procedures and terminology.
Answers phones and routes calls to appropriate staff; Greets visitors, routes individuals to appropriate staff; Sorts and files alphabetically, numerically, or by other established method; Maintains and purges files and other records; Copies and distributes documents; Opens, sorts, date-stamps and distributes mail; Types correspondence, memos, reports and or forms from written source documents; Uses computers and office equipment in performance of typical duties.
Working knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; mathematics and research methods; and available community resources.
Demonstrated ability to: work with clients, co-workers, professionals, and the public; read and comprehend simple documents; write simple correspondence; follow written and oral instructions; perform basic mathematics; work with clients, professionals, co-workers and the public; plan, organize, and prioritize daily tasks; use correct spelling and basic grammar; and display common courtesy and be a team player.
Requires a valid driver’s license.
REQUIRED:
High school diploma supplemented with postsecondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioral sciences, business or related field, and relevant
work experience in public administrative support work OR any equivalent
combination of training and experience which provides the required knowledge, skills
and abilities
PREFERRED QUALIFICATIONS:
Prefer Minimal level of experience in a local VA DSS with VaCMS and/or CommonHelp within the last 2 years.
SPECIAL REQUIREMENTS:
Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings.
CONTACT INFORMATION: vdssjobs@suffolkva.us
Suffolk Department of Social Services
135 Hall Avenue, Suite B
Suffolk, VA 23434
VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
