Salary Range $32,752-$52,093
Position is for a Human Services Assistant III for Child Protective Services
This position provides a variety of services and support for the Child Protective Services unit. It requires operation of various computer systems to complete required tasks; answer incoming calls and manage the front desk to include greeting and receiving the public entering the building; greet and record walk-in reports; provide direct administrative support to Family Services Specialists in managing their cases; provide direct mail correspondence; provide information and referrals and verify information as required for other community resources; prepare and update case files, paper records; enter information into online systems; provide written and/or oral updates for paper and electronic case files, label case files and complete forms; assist in completing drug screen kits; organization and maintenance of file room; and perform other related duties as assigned.
Considerable knowledge of: Principles and processes for providing customer and personal services; administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, and other office procedures and terminology.
Skills in: Operations of a variety of automated office equipment including multi-line phone systems, calculator, fax/copier; and computer-driven word processing, spreadsheets, graphics and file maintenance programs.
Demonstrated ability to communicate effectively both verbally and in writing with program participants, plan and organize, and prioritize own schedule; establish and maintain working relationships with co-workers, and the public sufficiently to exchange ideas and coordinate activities; accept direction and follow established procedures from multiple levels of staff and exhibit solid interpersonal skills.
High school diploma supplemented with postsecondary coursework in subjects such as office business administration, accounting, computer sciences, social work, human services, or one of the social or behavioral sciences or a related field, and relevant work experience in public administrative support work or any equivalent combination of training and experience which provides the required knowledge. Skilled in working with DSS programs such as OASIS. Bilingual (Spanish/English).
Applicants may be subject to Criminal History Background search, Central Registry search, DMV/driving record check and/or pre-employment drug screen.
This may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.
All offers of employment are contingent upon satisfactory results of the required checks and screenings.
May require reporting for shelter duty during emergencies and/or disasters.
Requires valid Commonwealth of Virginia driver's license to include driving record that meets the agency standard.
Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed or hand delivered applications will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration.
Consideration for an interview is based solely on the information provided. Applications must include relevant employment history.
Please refer to your LHRC account for the status of your application and this position. Selected applicants will be contacted by the phone number/email listed on the application/resume.
Name: Marie Hopkins
Phone: 540-574-5126
Email: marie.hopkins@dss.virginia.gov
Address: Harrisonburg Rockingham Social Services District
110 North Mason Street, Harrisonburg, VA 22803
VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
