Job Description

Appointment Type

Temporary Provisional: Temporary Provisional (TPV), limited to no more than 3 years in duration. This temporary position is excluded by the Charter from the competitive Civil Service examination process, is considered "at will" and shall serve at the discretion of the Department Head. This position will be subject to the Permanent Civil Service examination process. Successful participation in the Permanent Civil Service examination and selection through an open competitive process is needed in order to be considered for the permanent appointment.

• Application Opening: August 14, 2026
• Application Deadline: August 28, 2026
• Compensation Range: $112,450- $136,630
• Recruitment ID:RTF0167192-01097887

About the Agency for Human Rights:

The Agency for Human Rights (AHR) was established in 2025 by Mayor Daniel Lurie to advance the civil rights and human dignity of all people in San Francisco. Bringing together City departments and specialized offices under a unified structure, the Agency coordinates a citywide approach to equity and inclusion. The Agency includes the Human Rights Commission, Department on the Status of Women, Office of Transgender Initiatives, Office of Racial Equity, and Civil Rights Division, among others.

About the Civil Rights Division:

The Civil Rights Division at the Agency for Human Rights works towards justice through the enforcement of local anti-discrimination laws by investigating and mediating complaints about discrimination in employment, housing, and access to business establishments or other public places.

Our team acts in a neutral role to:

• Investigate and mediate discrimination complaints in housing, employment and access to business or other public places
• Investigate and mediate complaints of noncompliance with the Sanctuary City Ordinance and the housing provisions of the Fair Chance Ordinance
• Engage stakeholders to resolve community disputes and issues involving equal treatment and discrimintation
• Provide information and referrals to individuals, community groups, businesses, and government agencies related to human rights, civil rights, and social justice

About the Role

This Human Rights Commission Investigator position is part of the Civil Rights Division. Under general direction, the 2996 Human Rights Commission Investigator promotes and implements the Agency for Human Rights’ programs and activities involving complaints of discrimination and dispute resolution, in the areas of employment, fair housing and public accommodations.

Example of Important and Essential Duties:

According to Civil Service Commission Rule 9, the duties specified below are representative of the duties assigned to these classes and are not intended to be an all-inclusive list.

• Develop and implement non-discrimination programs to ensure and promote equal opportunity in order to reduce or eliminate inequalities.
• Assist in the development and servicing of outreach programs for all protected classes.
• Review and analyze data regarding community-wide problems and make and implement appropriate recommendations.
• Monitor and evaluate non-discrimination programs for goal setting and compliance purposes to ensure compliance through the use of utilization reports, public meetings, and collected statistics which determine the proper utilization of protected classes.
• Investigate and mediate complaints of discriminatory practices, which includes claims of discrimination and recommending procedures for resolution.
• Prepare reports on issues and concerns regarding non-discrimination programs, detailing its progress and practices.
• Develop and implement training programs for the public sector and for city departments in the area of non-discrimination.
• Make presentations to and respond to questions from City departments, public groups, media, Commissions and Government officials to educate, explain or promote the services of the Human Rights Commission, or educate interested parties on how to prevent discrimination and respond to acts of discrimination when necessary.
• Perform related duties as required.

Qualifications

Minimum Qualifications

Education: Possession of a baccalaureate degree from an accredited college or university with major course work in the social sciences, political science, public administration or related fields.

And

Experience: 300 hours of experience in anti-discrimination work, and one (1) year of verifiable experience (one year = 2,000 hours) in one or more of the following areas: investigation and resolution of complaints; dispute resolution; fact-finding and analysis; and/or development and servicing of outreach programs.

Substitutions:

• Verifiable qualifying experience as stated above (in addition to the required one year) may be substituted for the four-year degree requirement on a year-for-year basis.
• Possession of a Juris Doctor or an advanced degree in the social sciences, political science, public administration, or related fields may be substituted for the one (1) year experience requirement.

Desirable Qualifications:

• Possession of a Juris Doctor (JD)
• Experienced with writing legal documents as a practicing attorney
• Experience with managing case data
• Interest in community outreach for educational programming

Verification Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements”

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to participate in the next stage of the selection process. The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Additional Information

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

• Select the “Apply Now” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Human Resources Analyst Information: If you have any questions regarding this recruitment or application process, please send your inquires to Nikki Chew, Sr. HR Consultant at nikki.chew@sfgov.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.