Job Description

Company Description

La Rabida Children’s Hospital provides specialized, family-centered health care to children with medically complex conditions, disabilities, and chronic illness. Through expertise, compassion, and advocacy we help children and their families reach their fullest potential, regardless of their ability to pay.

Our not-for-profit hospital, licensed for 49 beds, helps transition children from neonatal or pediatric intensive care to home, by providing medical, rehabilitative and developmental care, and by training families to continue treatments and manage the necessary equipment in the home. La Rabida also provides extensive rehabilitation for those recovering from wounds or burns and treatment for exacerbations of chronic conditions.

The hospital’s enhanced pediatric patient-centered medical home provides primary care to children with complex medical conditions and their siblings. Children with medical homes elsewhere come to La Rabida for specialty services. La Rabida offers a wide range of specialty services provided to children with sickle cell disease, diabetes, and many others. Children are supported in their emotional and developmental growth, particularly in cases where such growth has been interrupted by accident or disease.

Finally, La Rabida provides forensic and treatment services for children exposed to abuse and neglect, comprehensive assessments for youth in care, early intervention for children between 0 and 3 years of age. Care coordination services for medically complex children are also provided for those who are covered by a health plan and receive care from providers in Cook County

Job Description

SUMMARY: Provides administrative, operational, and employee support for all functional areas of the Human Resources Department. Serves as the primary point of contact for employees, applicants, and visitors while supporting recruitment, onboarding, benefits administration, workforce development initiatives, employee engagement activities, and regulatory compliance efforts.

ESSENTIAL FUNCTIONS:

Human Resources Administration & Employee Support

• Serves as the front desk representative and primary contact for Human Resources.
• Obtains sorts and routes mail, including courier needs (Fed Ex., UPS, etc.).
• Delivers or mails Memorial Boxes
• Scheduling and managing calendars
• Assist with new hire orientation
• Responsible for filing Human Resources documents as received or on a weekly basis.
• Assists with scheduling rooms and meal services
• Plan, coordinate, and execute the organization's annual employee service awards ceremony in recognition of employee dedication, commitment, and years of service
• Orders necessary office supplies and maintains adequate amounts
• Maintains employee personnel files and Human Resources documentation in accordance with organizational and regulatory requirements.
• Assists with HRIS data entry, employee status changes, payroll-related transactions, benefits administration, and record maintenance.
• Net Learning Administration
• Prepares correspondence, reports, presentations, and departmental communications.
• Processes invoices, distributes mail, orders office supplies, and performs general administrative support duties.
• Assists with employment verification requests and other employee service requests.

Benefits Administration

• Assists employees with benefits enrollment and provides information regarding available benefit programs.
• Supports new hire benefits orientation, open enrollment activities, and qualifying life event changes.
• Maintains benefits records, conducts routine audits, and coordinates information with benefit providers.
• Responds to routine employee benefits questions and directs complex matters to the appropriate resource.

Workforce Development & Employee Engagement

• Coordinates workforce development, employee training, and professional development initiatives.
• Schedules training sessions, maintains training records, tracks completion requirements, and prepares related reports.
• Supports leadership development, employee career growth, succession planning, and internal mobility initiatives.
• Assists with employee engagement activities, recognition programs, organizational events, and employee communications.

Compliance & Regulatory Support

• Maintains confidentiality of employee, payroll, and benefits information.
• Conducts routine audits of personnel files, licenses, certifications, training records, and other required documentation.
• Assists with Joint Commission, DCFS, and other regulatory audits, inspections, and accreditation activities.
• Monitors employee compliance requirements and supports ongoing audit readiness and corrective action follow-up.

ADDITIONAL FUNCTIONS:

• Operates standard office equipment and Human Resources systems.
• Assists with special projects and departmental initiatives as assigned.
• Performs other duties as assigned.

Qualifications

Education: Associate's Degree in Human Resources, Business Administration, Workforce Development, or a related field

OR

Related Work Experience: Minimum of five (5) years of administrative, Human Resources, benefits administration, or related experience required.

Licensure/Certification:

None required.

Specialized Knowledge and Skills:

• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
• Experience working with HRIS and electronic recordkeeping systems.
• Strong customer service, organizational, interpersonal, and communication skills.
• Ability to manage multiple priorities while maintaining accuracy and confidentiality.
• Knowledge of general Human Resources practices and employee benefit programs preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

La Rabida is a place unlike any other. We understand the needs of families with children dealing with the most serious or complicated of conditions. With teams of the best healthcare providers in Chicago, we give continuous, comprehensive care, education, and support, helping families face their unique obstacles head-on.

La Rabida Children’s Hospital is very proud to be an Equal Employment Opportunity Employer.