Job Description

Office of the Illinois Secretary of State Alexi Giannoulias

Job Title: Human Resources Trainer (Managerial Assistant III)

Division: Personnel - Training - Springfield

Union: N/A

Location: 501 S. 2nd St., Springfield, IL – Sangamon County

Salary: Anticipated $5,737 to $10,723 monthly - commensurate with experience

Benefits: https://cms.illinois.gov/benefits/stateemployee.html

The Illinois Secretary of State’s Office, (“ILSOS”), is the largest of its kind in the nation with more than 4,200 employees and 25 separate departments. The Executive Office is led by Secretary Giannoulias, assisted by a Chief of Staff, a Deputy Secretary, Chief Deputies and other leaders who execute the Secretary’s initiatives in partnership with ILSOS Department Directors & Deputies.

The Personnel Department is one of the 25 Departments of ILSOS and is responsible for hiring and onboarding new employees across all ILSOS departments. This work is conducted by a staff of over 45 located in offices in Springfield and Chicago, as well as at certain DMV+ locations. A core function of the Department is the hiring process, which involves identifying eligible candidates, interviewing and/or testing applicants, conducting application and job history reviews, background checks, and fingerprinting potential employees for ILSOS openings. Job applicant testing is conducted in all locations, as well as select public libraries. Onboarding includes sign-up sessions for new employees to provide benefit information, and other documentation necessary for employment. The Personnel Department is responsible for providing a full day, in-person New Employee Orientation (NEO) for all new hires. Additionally, the Department provides job counseling services as well as outreach at job fairs. The Personnel Department includes the following divisions: Human Resources, Staff Development & Training, Discipline, EEO, DEI, Standards & Testing, Leaves of Absence, Transactions & Records Management, Employment Services/Benefits and Field Services.

Overview:

The ILSOS Department of Personnel, Human Resources Trainer (HR Trainer) is a key member of the ILSOS Personnel Team, based in Springfield, reporting to the Human Resources Training Supervisor. The Human Resources Trainer will perform a variety of highly responsible administrative, and at times confidential, work involving human resources training, including mandatory and elective topics (subject matter programs) for all new and existing employees within the Office of the Secretary of State, with a focus on leading all new employee orientations in Springfield. The HR Trainer will assist in developing new human resource training programs, including materials, technological presentations and assessment tools, both mandatory and elective, with other department personnel on such topics as customer service, discipline, and substance abuse, to name a few. The HR Trainer will make recommendations to improve training and will confer with supervisors, other trainer(s), management or administrative staff to implement improvements. The HR Trainer will be responsible for all preparations for and follow-up to all New Employee Orientations in Springfield, including but not limited to, informing new employees of the NEO, preparing their paperwork, routing paperwork properly after NEO and timely completing analyses of evaluations submitted by NEO attendees; and assist with special projects as directed.

Duties and Responsibilities:

• Lead Springfield NEOS. Leads the New Employee Orientation (“NEOs”) sessions in Springfield, which requires at least 2 and at times 4 or more day-long Orientation sessions per month for 5 to 25 new employees per session, with additional trainings in the summer months for temporary summer workers. Leading the NEOs includes: presenting the entire program (6-7 hours), and/or working with colleagues to support them in presenting portions of the program; notifying all new employees of the details of the NEO and preparing packets of materials, often voluminous, for each trainee; presenting and grading the test trainees take at the end of the NEO; managing all follow-up paperwork for new employees following NEO, including but not analyzing and summarizing evaluations for proposed improvements.
• Assist in Developing and Leading Targeted Trainings in other ILSOS areas of need. Performs administrative and confidential work with the Lead Training Supervisor involving human resource training for all employees within the Office of the Secretary of State including development, implementation and presentation of training programs, materials, evaluations and selection of presentation aids for additional mandatory and elective topics beyond New Employee Orientation. Such topics might include Customer Service, Ethics, Sexual Harassment, Discipline, Right to Know, Completing Performance Evaluations; Attendance Monitoring, Family Medical Leave Act (FMLA) and other leaves.
• Travels to various sites within the State of Illinois in support of work duties; possession of a valid Illinois Driver’s License and insurance is required.
• Performs other related duties as required or assigned.

Education and Experience:

Requires knowledge, skill and mental development equivalent to the completion of four years of college, with coursework in public or business administration AND three years of responsible professional experience in a public or private organization.

Knowledge and Abilities:

• Requires extensive knowledge of administrative practices and methods.
• Requires working knowledge of departmental operations.
• Requires ability to express complex ideas clearly both orally and in writing.
• Requires ability to develop and maintain satisfactory working relationships with management, other agency representatives and the general public.
• Requires ability to analyze operational and administrative problems and to adopt an effective course of action.
• Requires ability to deal tactfully with matters of a confidential, sensitive or controversial nature.
• Requires ability to exercise independent judgment in dealing with operational and personnel management problems and to take appropriate course of action to correct such problems.
• Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.

Specific Skills:

• Professional, competent and engaging when presenting in front of the public, whether small (5-10) or large (25-50) groups.
• Able to think and respond to questions from new employees warmly, empathetically, accurately and completely.
• Organized, diligent and timely regarding all preparation for and wrap-up paperwork after all training sessions, which is substantial.

Application Process:

• Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume, or other attachments as needed.
• Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
• Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.